Shop Assistant

3 days ago

Manukau, Auckland, New Zealand The cheesecake shop Manukau Full time

1. Shop Assistant

· Employed for the principal purpose of performing customer service duties in the front of shop. May undertake some decorating duties;

· Perform shop set-up procedures and end-of-day procedures, including stocktake;

· Cleaning and maintain inside of showcase, including fine-tune the showcase e.g. labels, garnish fresh products. Replace products in showcase, as they become dry/maintain quality all day. Additionally, rotate showcase products in accordance with the Showcase Stock Rotation procedure (see store sign);

· Maintain supply of free samples. Ensure music is on / not too loud / soft;

· Cleaning as directed and/or as detailed in the New Employee Induction Training Guide;

· Date all products according to TCS standards;

· Remove empty wires from Coolroom and stock up the Coolroom as levels become low;

· Make Pavlova cream and decorate Pavlovas;

· Make boxes (small and large);

· Prepare orders. Cut and garnish products;

· Perform cash register procedures / transactions;

· Customer service - follow "Recipe for Customer Care" manual;

· Perform phone answering procedures in accordance with "Telephone Techniques" sign;

· Follow and maintain TCS uniform guidelines and ensure high standards of personal hygiene and sanitation;

· Maintain Food Safety Plan and Occupational Health & Safety Reports. Identify and report possible safety hazards;

· Follow Procedures and Operations Manuals. Attend training sessions; and

· Any other tasks reasonably required and as directed.

Job Types: Full-time, Part-time

Pay: From $23.50 per hour

Work Location: In person

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