Women's Advocate

West Coast Women's Refuge is seeking an experienced individual to support and advocate for women and their tamariki experiencing family violence across the West Coast.

This is a full-time (40 hours per week) role, Monday to Friday, within office hours (approx. 8:30am–5:00pm), based in our Greymouth office. The position covers the wider West Coast, so regular travel throughout the region is required. You will also take part in an after-hours roster providing crisis line support and safehouse intakes.

About the role

You'll play a key role in ensuring women and children receive safe, respectful, empowering support. Key responsibilities include:

· Managing a client caseload and maintaining accurate, timely case notes (hard copy and database)

· Providing advocacy and practical support for women and children affected by family violence

· Attending meetings and representing the Refuge within the community

· Contributing to reporting and accountability requirements

· Participating in the after-hours roster for crisis line calls and safehouse intakes

About you

We're looking for someone who is motivated, values social justice, compassionate, proactive and can work both independently and as part of a supportive team. You will bring:

· A passion for working alongside women, children, and whānau

· A commitment to promoting a violence-free lifestyle

· Initiative, creativity, and a "think outside the square" approach

· Strong teamwork skills and a flexible, can-do attitude

· Ability to work unsupervised, multitask, and stay calm under pressure

· Excellent time management and organisational skills

· Clear written and verbal communication skills, including strong record-keeping, note-taking, and confidentiality

· Excellent administration skills and advanced computer capability (Microsoft Office 365 and database systems) — accountability standards are high

· A clean, full driver's licence and confidence driving on the Coast

· No criminal history and willingness to undergo Police vetting

· Confidence networking and collaborating with other community professionals

Experience in social services and/or an understanding of family violence is a strong advantage, however full training and induction will be provided to the successful applicant.