Patient Scheduling Manager

21 hours ago

Manawatu District ManawatuWanganui, New Zealand Health New Zealand - Te Whatu Ora Full time

Patient Scheduling Manager

Health NZ Te Whatu Ora - Whanganui

Status Permanent

Health NZ Te Whatu Ora Whanganui is committed to increasing the diversity of our workforce, and actively focuses on employing and building a sustainable Māori workforce which supports our pro-equity commitment.

Ngā Uarātanga | Our Values

  • Aroha - The value of love, respect, and empathy, demonstrating compassionate and non-judgemental relationships.
  • Kōtahitanga - The value of unity and vision sharing where we demonstrate trust and collaboration.
  • Manaakitanga - The value of respect, support and caring where we demonstrate doing our very best for others.
  • Tino Rangatiratanga - The value of self-determination where we empower individual/whānau choice.

Ko te kaupapa | About the role

We have an exciting opportunity available for a highly organised, competently skilled and experienced manager to lead our exceptional Patient Scheduling team. This team provides a critical service to our community (patients) through the booking of all outpatient clinics and theatre sessions.

The requirements for scheduling can change daily and therefore we role require someone who will remain calm in chaos and provide the team with a proactive and prioritised leadership response which ensures patients continue to receive their appointments within the required timeframes.

Ko koe tēnei | About you

Our ideal candidate will support and grow our patient scheduling team. You will have a positive outlook and an energetic enthusiasm to not just lead the team, but walk alongside them.

Day to day knowledge of patient scheduling processes and/or working within health administration would be advantageous, however consideration would be given to the right person with the necessary skills.

You will be able to comfortably demonstrate:

  • Being patient focused
  • Energetic and enthusiastic in motivating your team
  • Lead and work collaboratively
  • Have a commitment to improving the quality of the service
  • The ability to work in partnership, and communicate with various stakeholders
  • Excellent computer skills
  • Excellent verbal and written communication skills
  • Sound decision-making experience

If you are looking for an interesting role then this could be for you.

Me pēhea te tono | How to apply

Please read the attached position description for further information, otherwise you can contact the Recruitment Coordinator by emailing or phoning

Please ensure you correctly upload your CV and any other supporting documentation to your application before submitting it.

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