Transport Contracts Officer

Job Type: Permanent - Full Time

Location: Whangārei

Job Category: Community Engagement,Other

Northland Regional Council's role is to care for and protect Te Taitokerau Northland's environment and communities. Does that resonate with you?

Ko te aha ā mātou mahi? / What work do we do?
We work together with tangata whenua and communities to care for the incredible environment and many communities in our rohe, matching our skills and resources with the visions and aspirations of our people. We work to protect and restore healthy waters and our native taonga, through meaningful partnerships with tangata whenua and communities, and to build more resilient and adaptable communities in a changing climate. Here at Te Kaunihera ā rohe o Te Taitokerau | NRC, your mahi makes a real difference to our communities.

Toitū te whenua, toitū te moana, toitū te tangata. If the land is well, if the sea is well, the people will thrive.

Te āheinga / The opportunity
Are you ready to make a meaningful impact in the lives of Northlanders? Join our Transport team and help shape the future of public transport across Te Tai Tokerau.

In this role you will be at the heart of managing and improving essential passenger services like CityLink, SchoolLink, and BusLink—ensuring they run smoothly, meet contractual obligations, and deliver exceptional customer experiences every day. From overseeing the Bee Card ticketing system and managing the Rose Street Bus Terminus to contributing to strategic planning, your work will directly influence how people move through the region.

This role includes an administrative component, where you'll be responsible for maintaining accurate records, preparing reports, and supporting day-to-day operational tasks. You'll also gather, input, and analyse statistical data to monitor service performance, identify trends, and inform decision-making.

You'll play a key role in contractor relationships, supporting renewals and retendering processes, monitoring operator compliance, and conducting health and safety audits. Your engagement across digital platforms and social media will keep the public informed and connected.

If you're passionate about contract management, thrive in a fast-paced environment, and enjoy combining hands-on service delivery with behind-the-scenes coordination, we would love to hear from you

He Kōrero Mōu / About You
We are looking for someone who can bring the following skills, knowledge, personal qualities and experience to our diverse team:

• Qualification in a relevant discipline is desired.
• Minimum 2 years' experience in contract management. A background in passenger transport would be desirable but not essential.
• Strong community networking and engagement skills with the ability to be innovative around engagement processes.
• Displays cultural empathy and awareness.
• Confident using Microsoft Office (Word, Excel, Outlook).
• Comfortable working with digital systems and platforms.

We understand that sometimes the right person doesn't 'tick all the boxes'. If you feel that you have something to offer, but may not fully meet all the job criteria described, please don't hesitate to apply, and we'll consider all your talents.

Ko te aha ngā painga o te mahi kei konei? / What are the benefits of working here?
Just as you care about your community and environment, NRC cares about you and your wellbeing. Our organisation celebrates collective efforts and achievements and recognises every individual for their contributions and dedication to their mahi.

We understand the importance of flexibility, so we're committed to alternative working arrangements for our staff. We offer a range of flexible work arrangements to suit our people's varied lifestyles, commitments and cultural needs.

Tono mai / Apply
The mahi we do really makes a difference, so if you are motivated to help nurture our region's taiao, we are keen to learn more about you. Want to have a kōrero with us first, or just need more information? If so, contact our Transport Manager, Chris Powell ). To view the job description, visit our careers site where the following link will work: JD: Transport Contracts Officer

Applications close on 13 January 2026
Please note as our team will be on leave over the Christmas period, any enquiries made after 23 December 2025 will be replied to after 12 January 2025. Interviews for this role are expected to be scheduled towards the end of January. Please note we will not accept email applications.

Applicants for this position should have NZ residency/citizenship, or a valid NZ work visa.