Schedule Coordinator

• Permanent, full time role based in our Papanui office
• Salary from $23.84 per hour

Mō te tūnga | About the role

Join the Christchurch Area team in a rewarding role with a supportive and collaborative team committed to making a positive difference in the lives of people with intellectual disabilities.

As a Schedule Coordinator, you'll play a key role in ensuring our services run smoothly by coordinating staff rosters and managing short notice cover for our team of Support Workers. This is a fast-paced, people-focused role where your organisation, communication skills, and ability to think on your feet will make a real impact. Key responsibilities include:

• Building strong relationships: Developing and maintaining positive working relationships with Support Workers and Service Managers.
• Clear and timely communication: Regular communication with Support Workers to manage rosters, including responding to short-notice sick leave.
• Thriving under pressure: Using creativity, resilience and problem-solving skills to manage unexpected changes and ensure continuity of support for the people we support.

Ngā pūmanawatanga ōu | What you will bring

• A proven ability to build positive, professional relationships.
• Previous administration experience (rostering or scheduling experience is highly desirable).
• Excellent verbal and written communication skills, with a confident and professional phone manner.
• Strong organisational skills, with the ability to plan your workload, prioritise effectively, and problem solve in a high pressure environment.
• Confidence using computer systems, including Microsoft Office, and a demonstrated ability to learn new systems quickly.

Nōu te rourou | What's in it for you?

• Join an established not-for-profit organization and make a meaningful difference in the lives of individuals with intellectual disabilities in our community. Your contributions will support our workers and those we serve.
• Experience a collaborative and inclusive culture that prioritizes the wellbeing of our team members. In this energetic environment, we find joy in our work and foster a sense of camaraderie.
• Benefit from continuous support from both management and the broader organization. We are committed to your growth and offer various learning and development opportunities. Many of our Schedule Coordinators have advanced to other roles within our organization.

Mō mātou | About us

IDEA Services supports adults with intellectual disabilities to live in their own homes and enjoy life as part of their communities. We are New Zealand's largest provider of services to people with intellectual disabilities and their families.Our services are founded on IHC's utter commitment for people with intellectual disabilities to have a good life and to be valued contributors to and members of their own community.

Me pēhea te tuku tono | How to Apply

Submit an online application by selecting the 'Apply' button. As part of the recruitment selection process, you will be required to provide an up-to-date CV, and cover letter outlining your previous experience and motivation to apply for this role. If you have any questions about the application process, please email

The IHC Group is committed to Te Tiriti o Waitangi and actively seek a diverse applicant pool. We encourage candidates of all backgrounds to apply. We welcome all kinds of diversity and the different perspectives such diversity brings to our work. Applicants must have the legal right to work in New Zealand.

Applicants can direct enquiries about position to:

Nicole Cashman

Reference #

37101

Posted on

18 Dec 2025

Closes on

08 Jan :55

Location(s)

Christchurch / Canterbury

Expertise

Adminstration & Office Support, Caregiving and Disability Support, Healthcare

Job level(s)

Graduate (have qualifications only), 1-3 years experience, 3+ years experience

Work type(s)

Permanent full-time