Scheduling Administrator

Join TESTntel, a progressive, New Zealand-owned company, as a Scheduling Administrator and kick-start a rewarding career in a fast-paced, people-focused environment. Based in our Auckland Head Office, this is your chance to grow professionally and personally while being supported by a collaborative and energetic team. If you're passionate about organization, details, thrive under pressure, and want to contribute to a company that values innovation, teamwork, and customer satisfaction—this is the role for you

Location: Auckland Head Office

Employment Type: Full-time

Company: TESTntel

Why Join Us?

• Be part of a forward-thinking, New Zealand-owned business
• Work with a supportive, collaborative team
• Receive role-specific training and growth opportunities
• Make an impact in a dynamic, customer-centric environment

Key Responsibilities

• Efficiently coordinate and manage schedules, bookings, and administrative processes
• Deliver outstanding customer service across all channels—written, phone, and face-to-face
• Maintain high attention to detail in all communication and data management
• Support the accounts team with scheduling and admin tasks
• Prioritize tasks and meet deadlines in a fast-paced office environment

What We're Looking For

Essential Qualities

• Professional demeanor with a calm, solution-focused mindset
• Ability to work independently and under pressure
• Strong time management and organizational skills
• Detail-oriented with excellent written and verbal communication skills

Desired Competencies

• Initiative and analytical thinking
• Strategic mindset and business awareness
• Tenacity and adaptability to change
• A positive, team-first attitude

Experience & Skills

• Previous customer service or office administration experience
• Familiarity with standard office procedures and equipment
• Strong ability to prioritize and manage time effectively
• Experience working in a team-oriented, high-volume environment

Personal Attributes

• Friendly, flexible, and highly motivated
• Energetic with a sense of urgency and drive
• Committed to continuous improvement and delivering excellence
• Customer-focused with a passion for creating great experiences