Learning and Development Specialist

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility.
 

Position Purpose: Provides facilitation, assessment, content development, teaching, and monitoring of educational programs for the Quality Solutions Outreach Team. Prior experience in member outreach is highly preferred for the role.

***The Learning and Development Specialist is fully remote. Candidates will be considered nationally but must be willing to work CST or EST hours. ***

Responsibilities:

• Teaches, facilitates, and assesses training programs for Quality Solutions Outreach Team.

• Employs a variety of training methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of training program.

• Manages group dynamics through the use of "learner focused" environment and adult accelerated learning methods.

• Produces professional presentations and training materials including facilitation guides, training aids, assessments, training activities and role play scenarios using MS Word, PowerPoint, and other desktop publishing software.

• Revises existing training materials and programs based on audit results, questionnaires, changing procedures and feedback from internal/ external customers, subject matter experts, program sponsors and trainers.

• Schedules training programs and prepares training status reports, assessments, and evaluation tools.

• Performs other duties as assigned.

• Complies with all policies and standards.

Education/Experience:
Required: Bachelor's Degree in a related field or equivalent work experience.

Candidate Experience:
Required: 2+ years of experience in Design and delivery of training programs using facilitation and communication skills, evaluation of learner needs, assessment of training programs and implementation of learning solutions for performance enhancement.

Required: Other Experience in one or more of the following areas: Government Programs, Medicare and Medicaid/Clinical practice in a hospital , clinic or other provider setting /Claims / Member Services / Health Services / Call Center / Sales / Provider Relations/Training and development / Corporate University/ HMO, managed healthcare or Insurance professional/ Curriculum development specialist/ Team leader for groups of 25 or more/ On line training / Computer based learning professional/ Public speaker / seminar leader.

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.  Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act