Customer Service Representative

5 days ago

Te Awamutu, New Zealand PGG Wrightson Full time NZ$45,000 - NZ$65,000 per year

Te Awamutu

We are looking for a motivated individual to join our Te Awamutu rural supplies team of nine as a customer service representative. If you are a hard-working all-rounder that has a keen interest in the agricultural sector and is looking to build a career in this exciting industry, then do not hesitate to get in contact today.

PGG Wrightson is one of New Zealand's leading nationwide providers of products and services to the rural sector. We are helping grow the country through our knowledge, service and expertise.

This role is full-time, Monday to Friday, and will require working on rostered Saturday mornings. It is based in the Te Awamutu rural supplies store.

About the role

Based in-store, you will provide knowledgeable sales advice and service to a range of agricultural clients. You will also be involved in day-to-day administration, order processing, stock replenishment and collaborate closely with our in-store CSR and sales teams. This position requires physical fitness as it involves manual handling and spending a lot of time on your feet. Our ideal team member will be adaptable and have a keen interest and passion for the local agricultural sector. Your keen eye for detail and ability to relate well to both colleagues and clients will set you up for a long and successful career within our organisation.

Duties and responsibilities:

  • Provide sound advice to a variety of customers based on their needs
  • Proactively solve queries and problems from customers, suppliers and other staff
  • Process sales and product requests with efficiency
  • Order, unpack and display merchandise according to company guidelines
  • Undertake forklift, ute and trailer driving and delivery duties.

Skills and experience:

  • Previous experience in the New Zealand rural sector is essential
  • A full, current and clean NZ driver's licence, with the ability to operate a ute and reverse trailers. Forklift licence and F endorsement will be an advantage, however training can be provided
  • Good physical fitness as you will be on your feet for the majority of the day and be required to complete many manual handling tasks throughout the day. You will also be required to regularly lift up to 20kgs
  • Previous retail and/or sales experience is an advantage but not essential
  • Great communication and willingness to be an outstanding team player
  • Strong computer literacy skills that enable you to promptly switch on to our systems
  • Rural sector knowledge and experience.

We are committed to growing our employees and we develop leadership and technical expertise at all levels of our company. We provide extensive in-house sales and technical training and offer a number of benefits including retail buying privileges. Grounded in experience - from season to season, we've been working alongside farmers for over 170 years. Get a foot in the door and build your career with PGG Wrightson.

For a confidential discussion please contact Mindy Matchitt, Store Manager on

Applications may close early.

To find out more about working at PGG Wrightson or to view other opportunities please visit

Apply now

Applications close Monday, 1 December 2025.

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