Internal Sales Representative

6 days ago

Napier, New Zealand Vulcan Full time

About the company

Founded in 1995, Vulcan is Australasia's highest performing metals distributor and processor, delivering solutions that enable excellence. With 66 sites and ~1300 employees across New Zealand and Australia, our sustained growth can be attributed to our superior service and dedication to continuous improvement across every facet of our business – and this always starts with people.

About the Role

We're looking for a customer-focused, proactive team player to support our busy distribution office. In this office-based role, you'll be the first point of contact for customers, helping drive service excellence and operational support across our Carbon, Stainless, and Aluminium divisions.

Key Responsibilities:

  • Handle inbound calls and emails professionally
  • Process orders and quotes accurately
  • Follow up with customers to ensure satisfaction
  • Support the sales team with business development
  • Build strong customer relationships, including occasional visits
  • Assist with stock and inventory management
  • Perform general admin, warehouse and branch support tasks
  • Hours: Monday to Friday, between 8:30 AM – 5 PM (8-hour shifts)

Requirements

  • Internal sales experience (preferably in trade, distribution, or industrial setting)
  • Customer service experience in a trade/industrial environment
  • Full Class 1 driver licence
  • Intermediate (or higher) computer skills (e.g., MS Office, ERP/CRM systems)
  • Strong attention to detail
  • Ability to be flexible and work in a small team environment and assist where necessary
  • Ability to work under pressure and prioritise when things get busy

Benefits

  • Join a supportive team where your contributions are valued
  • Long-term career opportunities in a stable, growing business
  • On-the-job training and development to help you succeed
  • Access to Vulcan's health and wellness programme
  • Represent a trusted brand and make a tangible impact on the industry

Ready to Join Us?
Click Apply Now to take the next step in your career with Vulcan. We're excited to meet you

Please note that you must be currently residing in New Zealand or have a valid work visa to be considered for this position.

We are committed to health and safety in our organisation. Due to the nature of this role & our business, a pre-employment medical and drug screen is part of the recruitment process for the successful person.

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