Network Controller

• Lead the Team that protects the region's essential three waters services.
• Drive real-time decisions that keep critical water networks running for our communities.
• Permanent Position based in Petone.

The opportunity
As the Network Controller you will provide clear directional leadership to a team of technical experts responsible for monitoring, configuring, and supporting enhancements to operations and incident responses within the region's three waters networks. You will maintain oversight of network performance, outages, risks, and incidents, ensuring the right information, decisions, and responses occur at the right time. Through continuous improvement, this role shapes how the network is operated and maintained, directly improving reliability, resilience, and efficiency. The outcomes of this work protect a critical public service and reduce the impact of network issues on communities across the region.

Day to day you will

• Maintain a central, real-time view of network performance, configuration, risks, and operational status across the three waters networks
• Act as Duty Incident Manager during significant incidents, providing calm, decisive leadership and clear escalation
• Oversee network configuration, risk, and defect registers to ensure information is accurate, current, and informs operational decisions
• Work closely with engineering, maintenance, customer, and external stakeholders to ensure aligned, efficient network operations
• Support the development of critical work improvement programmes that focus on asset changes, operational process, incident response and responses to regulatory and compliance requirements.

About You
To be successful in this role you will bring:

• Proven experience at a leadership level within a regulated utility or networked infrastructure environment
• Strong experience in incident and outage management, including leading responses to high-impact or emergency events
• A deep understanding of network performance, configuration, and risk management across complex asset systems
• The ability to analyse operational data and translate insights to create improvement strategies and work programmes
• Excellent stakeholder engagement skills, with experience working across internal teams, councils, contractors, and regulators
• Previous experience adopting and implementing incident management and asset management frameworks
• A relevant engineering qualification or equivalent experience within a three-water network.

Benefits
At Wellington Water, our purpose extends beyond delivering great water services for the region; we foster a thriving community, support a diverse workforce, and offer supportive development opportunities. We genuinely care about your safety and wellbeing.

Our Benefits Include

• Flexible working arrangements including up to 2 days working from home
• Comprehensive wellbeing programme, including one paid wellbeing day annually
• Formal and informal professional development opportunities
• 5 weeks annual leave accrual will be available following 2 years of continual service

For a full list of our employee benefits click here.

About Us
Wellington Water is the professional water services provider across Greater Wellington and South Wairarapa. Our job is to provide safe and healthy drinking water, collect and treat wastewater, and ensure the stormwater network is well managed. We're a multi-council owned entity, tasked to manage the infrastructure and deliver water services to our communities.

The value of water (a precious taonga) sits at our organisational heart. Our people are passionate about providing waters services for our communities and environment which is reflective in our values; Tangata Tiaki, Whānau and Mana.

Applications close: 4th January 2026
How To Apply
To view a copy of the position description: click Position Description

To apply for the role, click on the" apply" button or visit the Wellington Water Careers site, please note if you are a Wellington Water employee please apply using your work email.

For further information, email:

Applicants for safety sensitive roles will be required to undergo drug and alcohol testing prior to commencing employment with Wellington Water. You must also be legally entitled to work long-term in New Zealand.