Checkout/Customer service team

4 days ago

Christchurch, Canterbury, New Zealand MITRE 10 Full time NZ$40,000 - NZ$60,000 per year

Checkout / Customer Service Team Members

Mitre 10 Mega Ferrymead

We have the following shifts becoming available soon, when applying please indicate which position you are interested in A,B or C

A- Thursday 7-.30pm Checkout operator, Friday pm Customer service, Sunday 9-5.30pm Customer service & Monday 9-5.30pm Checkout operator

B- Friday pm & Saturday 9.30-6pm Checkout Operator

C-Wednesday 8-1pm & Friday 7-3.30pm Checkout operator

About the Roles:

We're looking for friendly, reliable, and customer-focused individuals to join our Checkout and Customer Service team. In this role, you'll be the face of our store, ensuring every customer has a positive experience from start to finish.

Key Responsibilities – Checkout:

  • Provide exceptional customer service at checkout and throughout the store.
  • Process transactions accurately and efficiently.
  • Maintain a clean and organized checkout area.
  • Assist customers with inquiries and product information.
  • Work collaboratively with team members to meet store goals.

Key Responsibilities – Customer Service Desk:

  • Create orders for products not currently in stock.
  • Process trade account payments.
  • Handle online order pickups and queries.
  • Assist customers with returns and general inquiries.
  • Ensure all service desk processes are completed accurately and efficiently.

What We're Looking For:

  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Attention to detail and accuracy in handling transactions.
  • A positive attitude and willingness to help customers.
  • Ability to remain calm under pressure.
  • Previous retail or customer service experience is a plus (but not essential).

Additional Details:

  • We are a 7-day-a-week business, and shifts will be scheduled between 7:00 AM and 7:00 PM.
  • Flexibility to cover additional shifts when required

Why Join Us?

  • Supportive team environment.
  • Opportunities for growth and development.
  • Staff discounts and other benefits.

How to Apply:

Apply now online

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