Store manager
2 weeks ago
Store Manager DutiesDaily Operations
- Open and close the store following SOPs
- Ensure all stations are clean, stocked, and ready for service
- Monitor product quality, freshness, and presentation
- Maintain store hygiene standards as per council regulations
- Oversee food safety compliance (temperatures, storage, labelling)
- Ensure correct cash handling, daily takings, and banking
- Manage staff breaks to ensure smooth service flow
Team Management
- Lead staff briefing before shifts
- Train new staff on procedures, customer service, and food handling
- Monitor staff performance and address issues promptly
- Create and adjust weekly roster
- Maintain good communication with HQ and owners
Customer Service
- Ensure exceptional customer experience
- Handle customer complaints or feedback professionally
- Monitor upselling and customer engagement standards
- Ensure staff are confident and clear when explaining sauces / menu items
Stock & Inventory
- Conduct daily stock checks and weekly stock counts
- Manage ordering and delivery checks
- Reduce wastage and monitor usage
- Ensure proper FIFO (First In First Out) system
Compliance & Safety
- Maintain all council, health & safety, and food-grade requirements
- Ensure staff follow hygiene protocols (handwashing, gloves, grooming)
- Keep incident reports and maintenance logs updated
Additional : Must handle frying, Till and garnishing
Job Types: Full-time, Temp to perm
Contract length: 6 months
Pay: Up to $25.00 per hour
Expected hours: 20 – 40 per week
Work Location: In person
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