Schedule Coordinator

• Based in our Invercargill office
• 8-week full time role over summer (8 Dec Feb 2026)
• 80 hours per fortnight, including alternate weekends
• Earn $23.84 per hour while gaining valuable office experience

Mō te tūnga | About the role
We're looking for an organised and adaptable person to join our team as a Schedule Coordinator / Administrator for an 8-week fixed term covering a secondment. This varied role is vital to ensuring the people we support receive consistent, quality care, even when unexpected challenges arise.

As a Schedule Coordinator, you'll build strong, trusting relationships with Support Workers and Service Managers. You'll be in frequent contact by phone, managing advance rosters and responding to short-notice changes such as sick leave. You'll also provide administrative support across the wider team - handling reception tasks, managing day-to-day office needs, and keeping things running smoothly.

This role suits someone who thrives in a busy environment, enjoys solving problems, and can juggle multiple priorities with ease.

Ngā pūmanawatanga ōu | What you will bring

• Previous scheduling or rostering experience is highly desirable.
• Excellent customer service and clear communication skills.
• Ability to build and maintain good working relationships with our staff and managers.
• Flexibility, problem solving and resilience in a fast-paced environment.
• Good computer literacy and the aptitude to learn new systems quickly.

Ngā pūmanawatanga ōu | What you will bring

• Previous scheduling or rostering experience is highly desirable.
• Excellent customer service skills and clear communication (verbal and written).
• Experience with Conflict Management and the ability to reach an outcome quickly.
• Experience working within a variable environment and the ability to prioritise to achieve desired outcomes.
• Confidence with computer systems including Microsoft Office suite, and the aptitude to learn new systems quickly.

Nōu te rourou | What's in it for you?

• Join an established not-for-profit organization and make a meaningful difference in the lives of individuals with intellectual disabilities in our community. Your contributions will support our workers and those we serve.
• Experience a collaborative and inclusive culture that prioritizes the wellbeing of our team members. In this energetic environment, we find joy in our work and foster a sense of camaraderie.
• Benefit from continuous support from both management and the broader organization.

Mō mātou | About us (IDEA Services)
IDEA Services supports adults with intellectual disabilities to live in their own homes and enjoy life as part of their communities. We are New Zealand's largest provider of services to people with intellectual disabilities and their families. Our services are founded on IHC's utter commitment for people with intellectual disabilities to have a good life and to be valued contributors to and members of their own community.

Me pēhea te tuku tono | How to Apply
Submit an online application by selecting the 'Apply' button. As part of the recruitment selection process, you will be required to provide an up-to-date CV, and cover letter outlining your previous experience and motivation to apply for this role. If you have any questions about the application process, please email

The IHC Group is committed to Te Tiriti o Waitangi and actively seek a diverse applicant pool. We encourage candidates of all backgrounds to apply. We welcome all kinds of diversity and the different perspectives such diversity brings to our work. Applicants must have the legal right to work in New Zealand.