Data Analyst
1 week ago
Mō tēnei tūranga | About the role
Whakarongorau Aotearoa is looking for a Data Analyst to join our Data & Insights team. This is your chance to turn numbers into stories that shape better health outcomes for people across Aotearoa.
You'll dive into data, uncover insights, and help us make smarter decisions. From building dashboards to spotting trends, your work will drive improvements that matter. If you love turning complexity into clarity and want to make a real impact, this role is for you.
Ko wai mātou | About us
Whakarongorau Aotearoa (Whakarongorau), a social enterprise, is a digital health and social services organisation with a proven record of connecting people seamlessly with care when they need it.
Whakarongorau has the privilege of running free to the public, virtual health, mental health, and social services for the people of Aotearoa. We want to give everyone in Aotearoa the opportunity for wellness. We focus on the connected world of digital care, where we can help join all the dots, and select the right services, advice, support and help for the right need.
Ngā haepapa matua | Key responsibilities
- Analyse data and deliver actionable insights
- Create and maintain reports and dashboards on KPIs and service quality
- Identify opportunities for process improvement through data
- Manage data projects end-to-end
- Collaborate with stakeholders to support data-driven decisions
Mōu ake | About you
- Bachelor's Degree in Statistics, Computer Science, or related field
- 2+ years' experience in a data analyst role (or similar)
- Experience in a health and/or contact centre environment is advantageous
- Skilled in SQL and data visualisation tools (Tableau or Power BI)
- Strong analytical and problem-solving skills
- Ability to communicate data clearly and effectively
- Bonus: Familiarity with SFN (Signals from Noise) and statistical tools like SAS or R
If you're excited about this role and think you have what it takes, but your experience doesn't align 100%, we still want to hear from you and would encourage you to apply.
Applications Close: 11 October 2025
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