Room Attendant

7 days ago

Queenstown, New Zealand Crowne Plaza Queenstown Full time

About us

Crowne Plaza Queenstown is located on the shores of Lake Wakatipu in the heart of New Zealand's South Island.  Our 4.5-star hotel is looking for a Room Attendant to join our caring and professional team.

About the role

We take our housekeeping standards seriously. So, we're searching for a Room Attendant with an exceptional eye for detail and a passion for perfection to make sure every guest enjoys a truly memorable experience.  We have multiple permanent, part-time and casual roles on offer Let us know what works for you.

A little taste of your day-to-day

Every day is different, but you'll mostly be making sure our rooms and suites are always 'fresh and welcoming' for our guests after a busy day – creating a haven for them to escape and relax in or get a bit of last-minute work done.

Basic duties of the role include vacuuming, mopping, cleaning bathrooms, stripping & making beds and restocking supplies & amenities in the room.

Duties may also include keeping the public areas clean or assisting in the laundry to ensure we have clean linen ready for our rooms.

What we need from you

  • As this role is quite often the face of the hotel, you must be immaculately presented and provide our signature True Hospitality service to guests.
  • Prior Housekeeping Experience is preferred but not essential as on-the-job training will be provided.
  • Ability to lift up to 20kgs & can be on your feet all day long - it is a physical role
  • Flexibility to work a range of shift times and days - including weekends, public holidays.
  • An eye for detail
  • Good English skills preferred, but basic English is acceptable.
  • Strong sense of reliability and high level of trust to handle guest luggage.
  • Willingness to assist other team members.

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a suite of benefits that supports you and your family's wellbeing, including paid birthday leave, enhanced parental leave, flexible work options, proactive health days, 3 free meals a day and paid birthday leave. Your career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG. In addition to the always-popular hotel perks like accommodation and food & beverage discounts, our discount retail platform makes your pay go even further.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

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