Practice Manager
5 days ago
Join OCULA as a Practice Manager and drive both clinical and operational excellence in Wānaka. Combine your experience as a dispensing optician or optical assistant with strategic leadership to create outstanding client experiences and elevate team performance.
About the RoleAs Practice Manager, you will:
- Own the financial and operational performance of the Wānaka practice
- Lead all HR functions: recruitment, onboarding, training, rostering, and team engagement
- Deliver exceptional client service and handle all feedback and resolution
- Develop and execute local marketing initiatives with our support office
- Maintain compliance with optometry board and health regulations
As an Eyewear Consultant, you will:
- Provide tailored solutions to meet clients' vision and lifestyle needs
- Offer premium care that sets us apart from standard optometrist clinics
- Assist optometrists with pre-dispensing procedures and auxiliary tests
- Ensure retail displays are attractive and stock movement is optimised
- Represent OCULA's sophisticated and fashion-forward image
- Your team thrives under your leadership and coaching
- Clients leave raving about their personalised eyewear experience
- Budgets and KPIs are consistently exceeded
- Minimum 3 years' experience in the optics industry
- Proven leadership and team management skills
- Solid understanding of NZ employment law and practice financials
- Outstanding communication, customer service, and computer literacy
- Commitment to continuous improvement and OCULA's values
- Relocate to Wānaka with full support – live where others holiday
- Lead a high-performing team with strategic influence and autonomy
- Be part of a premium optical brand known for innovation and style
- Work-life balance in a stunning natural setting
- Real investment in your professional and personal growth
Ready to take the next step in your optical career? Click 'Apply Now' to submit your CV and a brief cover letter. We're excited to learn more about you
If you have questions about the role or would like a confidential chat before applying, please contact our Operations Manager, Pippa,
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