Credit Controller

6 days ago

Manukau, Auckland, New Zealand TIMG NZ Full time NZ$60,000 - NZ$80,000 per year

Credit Controller | Penrose

As a credit controller person you will be reporting to the Revenue Accountant and working with a team of 3. This role requires an effective and confident communicator that can tactfully resolve situations internally and externally professionally and calmly whilst documenting agreed expectations, notes and timelines for weekly meeting reviews.

Key Objectives

  • Achieve monthly collection goals set by Financial Controller
  • Documenting daily outcomes
  • Working with assigned account holders in ensuring that we meet our clients' needs and requirements.
  • Database maintenance

Duties

  • Strong problem-solving skills and ability to work autonomy while driven to achieve monthly collection goals
  • Handling inbound and outbound calls/emails with the objective of collecting assigned account holders
  • Monitoring and maintaining customer information in the databases
  • Ensure customer queries are solved in a timely mannner.
  • Reconciliation of accounts
  • Monitoring customer accounts for delayed payments
  • Build and maintain strong relations with the finance team, branch managers and administrators across the business units as required
  • Tactfully resolve challenging situations internally and externally professionally and calmly whilst documenting agreed expectations, notes and timelines

Demonstrate the following qualities:

  • High energy proactive self-starter who is curious with a can-do attitude
  • The ability to prioritise and manage time well
  • Being resilient to the challenges and demands of the customers
  • Having an analytical approach to problem solving and planning
  • Being driven by achieving results
  • Confident to deal with a range of stakeholders

Skills and experience required

  • Credit Collection experience
  • Able to communicate openly and honestly, at all levels
  • Maintains a strong customer focus
  • Maintains a knowledge of computer applications, specifically D365 and Excel
  • Demonstrates strong problem solving skills
  • Able to provide accurate and timely written reports

Curious to learn more about this exciting opportunity?

Feel free to reach out to me

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