End User Compute Engineer

He whakahaere aronga-anamata a Mercury, e tuku ana i te pūngao me ngā whitimamao ki te mahi a tangata o Aotearoa, ā, he nui ake i tā ētahi atu. Waihoki, e para ana i te huarahi mā te pūngao whakahou me te whai i tētahi anamata toitū. Kei te iho ko tō mātou koronga. Tiakina te anamata, mā te tūhono i ngā tāngata me ngā wāhi o te inamata. He āki tēnei i a tātou ki te whakapau kaha kia hua ake ai he anamata pai ake mō ō tātou tāngata, mō ō tātou hapori, me Aotearoa.

Mercury is a bold future-focused organisation, providing energy and telecommunications to more Kiwis than anyone else, leading the way with renewable energy and working toward a sustainable future. At the heart is our purpose. Taking care of tomorrow: connecting people and place today. This pushes us to do all we can to create a better future for our people, our communities, and Aotearoa New Zealand.

Tā mātou arawātea | Our Opportunity:

Reporting to the End User Compute Lead, the End User Compute Engineer role works closely with the Senior End User Compute Engineer to provide technical support and maintenance in addition to participating in Infrastructure solution designs.

The End User Compute Engineer is a key delivery role that ensures End User Compute and Infrastructure solutions and services:

• Are delivered in alignment with Technology needs and business unit expectations
• Are effective and efficient, protecting and optimising Technology investment

In addition, as an individual contributor, the End User Compute Engineer delivers tasks and services with a strong focus on customer and business unit satisfaction.

Mō te tūranga | About the role:

• Manage and maintain End User Device life cycle replacements by completing device forecasting and ordering to a regular schedule.
• Promote, support and work to Our Attitude to maintain a High Performance Team.
• Work collaboratively with the Technology team and partners to ensure the delivery of quality end to end operational services and great customer experiences.
• Assist with delivery estimation and risk assessment.
• Identify personal development needs in line with the needs of Technology and the Infrastructure platforms.

Tāu ka kawe mai | What you'll bring:

• Tertiary qualification or similar qualification in technology
• Sound knowledge of business principles
• Ability to implement, support and administer enterprise business systems, applications or infrastructure.
• Experience with applications or information in a large-scale enterprise
• Ability to translate Information Technology terminology into common language and concepts that may be understood by the business community at large
• Experience supporting and managing devices using modern tooling such as Autopilot, Intune, and Configuration Manager

Ngā tāpaetanga a Mercury (kua whakarārangihia ngā hua whānui ki tā mātou Whārangi Aramahi) | Mercury offers (full benefits are listed on our Career Page):

• Additional 5 days leave per annum (MyDays)
• $400 one off tax-free payment towards setting up your home office
• A diverse workplace where your unique abilities and talents will be recognised and encouraged
• Annual salary reviews with excellent parental leave policy, with the option to purchase additional leave
• The opportunities, career paths and facilities associated with working for one of New Zealand's largest multi-utility providers
• Flexible working policy - The autonomy and trust to work flexibly from our purpose-built premises and from home, recognising the value of this flexibility in the modern world
• Discounted health insurance and free life and income insurance
• Excellent well-being programme including up to $100 annual check ups and confidential assistance programme
• Gender affirmation leave and supportive bereavement leave to be taken when you lose anyone close to you, including your pet

Mercury is a learning organisation that is committed to providing you with opportunities to grow and develop that will benefit you now and in the future. Part of your role includes building your skillset and mindset through a variety of ways. We believe this creates an energised, innovative and agile work environment where you will feel valued.

E koekoe te tūī, e ketekete te kākā, e kūkū te kererū

Every voice has its place - and together, we thrive.

At Mercury, we believe that having a team of individuals with different backgrounds, experience and capability working together makes us stronger and better as an organisation. We know that some candidates may only apply for a role if they meet all of the criteria. If you want to join our team, we encourage you to apply for any role that matches your skills, capabilities and interests, even if you aren't sure if you meet all of the criteria.

Please click 'apply' to submit your application. If you require accessibility or assistance support from us during the application and selection process, please reach out to Please do not apply via this email address.

A full position description is available on our careers page. Applications close Monday 20th October at 5:00pm. Please note that Mercury retains the right to bring a particularly strong candidate through to interview more quickly.