Operations and Maintenance Specialist

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.

Your impact

Our Operations, Management & Facility Services (OMFS) team is expanding in New Zealand, and we're looking for an Operations & Maintenance Specialist to join us in Auckland. In this role, you'll support the delivery of operations and maintenance (O&M), facilities management, and asset management services for our water, wastewater, and energy transition clients across Aotearoa and the wider ANZ region.

A key aspect of this role is working closely with clients to understand their operational and maintenance challenges and deliver tailored, practical solutions that align with their strategic goals. You'll need strong communication skills and a collaborative approach to deliver solutions that meet client-specific needs.

While based in Auckland, travel to client sites across New Zealand may be required.

Key Responsibilities

• Provide technical support to client O&M teams, including coordination with third-party providers
• Develop and implement O&M documentation, commissioning ITPs, checklists, and handover materials
• Support the implementation of asset management systems, data analytics, and optimisation strategies
• Analyse O&M and asset data, generate insights, and prepare reports
• Review and improve operational and maintenance procedures
• Prepare O&M manuals, SOPs, maintenance job plans, and task procedures
• Deliver operator training programmes
• Manage Jacobs' Echo field mobility solution and workflow delivery

Here's what you'll need

• Strong analytical skills with a keen eye for detail
• Proven experience in collaborative, client-facing roles
• Proficiency in O&M data management, spatial databases, and multi-criteria analysis
• Knowledge of data conversion, projection, and transformation
• Hands-on experience in operations, maintenance, commissioning, and documentation
• Familiarity with CMMS/Enterprise Asset Management Systems
• Expertise in data editing, digitising, acquisition, and procurement

At Jacobs, we prioritise work-life balance and offer flexible working arrangements to suit your lifestyle. Whether it's hybrid, part-time, or flexible hours, we're open to discussing what works best for you.

This is a fantastic opportunity to join a forward-thinking team and contribute to the delivery of essential infrastructure projects across New Zealand and beyond. Hey, we think O&M is as important as designing or building Infrastructure, so come make a difference in a cool team influencing and optimising the overall lifecycle.

Jacobs. A world where you can.
With safety and flexibility always top of mind, we've gone beyond traditional ways of working so you have the support, means and space to maximize your potential. You'll uncover flexible working arrangements, benefits and opportunities, from well-being benefits to our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place. No matter what drives you, you'll discover how you can cultivate, nurture and achieve your goals – all at a single global company. Find out more about life at Jacobs here.

We aim to embed inclusion and belonging in everything we do. We know that if we are inclusive, we're more connected and creative. We accept people for who they are, and we champion the richness of diverse perspectives, lived experiences and backgrounds in the workplace, as a source of learning and innovation. We are committed to building vibrant communities within Jacobs, including through our Jacobs Employee Networks, Communities of Practice and our Find Your Community initiatives, allowing every employee to find connection, purpose, and belonging. Find out more about our Jacobs Employee Networks here.

Our meticulously curated employee benefits support ALL employees throughout every stage of life. From paid parental leave to a lifetime financial allowance for you and your partner to access family forming Fertility & IVF treatment, adoption, and surrogacy assistance along with menopause and Low T treatment.

We are steadfast in our commitment to the wellbeing of you and your loved ones with a comprehensive suite of wellbeing resources supporting you physically, emotionally and financially. This is demonstrated in our company being recognised by WGEA for 12 consecutive years as an employer of choice for gender equality along with our industry leading GOLD employer status by the Australian Workplace Equality Index.

Cultural Support
Māori and Pasifika peoples are strongly encouraged to apply. Jacobs aims to provide cultural safety at our interviews. Māori and Pasifika people are invited to nominate a Whanau, family or cultural representative to participate on the interview panel; please let your recruiter know in your application. No matter what drives you, you'll discover a way to cultivate, nurture and achieve your goals – all at a single global company.

We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work.

Your application experience is important to us, and we're keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support.