Support Worker

1 week ago


Whakatane, Bay of Plenty, New Zealand IHC Full time NZ$45,000 - NZ$60,000 per year
  • Whakatane (Part time)
  • Permanent part time - 52 hours a fortnight (plus 2 sleepover shifts)
  • Availability to work alternate weekends and sleepovers is required

Mō te tūnga | About the role

IDEA Services supports people with intellectual disabilities to enjoy great lives at home and as part of their community. You will be supporting people with intellectual disabilities living in their own homes to achieve their goals and aspirations. This is meaningful work where you can be creative and make every day interesting in ways that are important to others.

As a Support Worker you will be supporting clients with complex needs, managing risk, ensuring safety, and providing individual care throughout the night. Previous relevant experience is preferred, but more importantly, we are looking for someone with varied life experience and an open-minded attitude.

Ngā pūmanawatanga ōu | What you will bring

No prior experience in the health and disability sector is necessary, but a strong desire to pursue a career as a Support Worker with a positive attitude is highly valued. Full training and orientation will be provided to individuals who demonstrate enthusiasm and a willingness to learn.

  • Availability to work flexible shifts, including weekends and sleepover shifts.
  • Preferably previous experience in caregiving or providing personal care for adults.
  • A calm nature and confidence to work with challenging behaviours.
  • Comfortable and proficient in using computers and tablets daily.
  • Strong written and verbal communication skills.
  • Physical fitness to provide necessary physical support.
  • Full NZ driver's license is required

Nōu te rourou | What's in it for you?

  • $ $29.10 per hour depending on relevant qualifications, with the ability to earn more as you gain qualifications.
  • IDEA Services will support you towards completion of the Level 2, 3 and 4 Certificates in Health and Wellbeing qualifications.
  • Generous long service leave entitlements plus insurance benefits after 2 years' service.
  • 'Refer a friend' Bonus programme.
  • FREE Employee Assistance programme service anytime you need health and wellbeing support.

Mō mātou | About us (IDEA Services)

IDEA Services supports adults with intellectual disabilities to live in their own homes and enjoy life as part of their communities. We are New Zealand's largest provider of services to people with intellectual disabilities and their families. Our services are founded on IHC's utter commitment for people with intellectual disabilities to have a good life and to be valued contributors to and members of their own community.

Check out our website to learn more about us: Become a Support Worker )

Me pēhea te tuku tono | How to Apply

Submit an online application by selecting the 'Apply' button. As part of the recruitment selection process, you will be required to provide an up-to-date CV. If you have any questions about the application process, please email

The IHC Group is committed to Te Tiriti o Waitangi and actively seek a diverse applicant pool. We encourage candidates of all backgrounds to apply. We welcome all kinds of diversity and the different perspectives such diversity brings to our work. Applicants must have the legal right to work in New Zealand.


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