Psychiatric Assistant, Mental Health

2 days ago

Manukau, Auckland, New Zealand Health New Zealand - Te Whatu Ora Full time

Psychiatric Assistant Tiaho Mai Ward 40

  • Middlemore Hospital, Full Time Permanent Role (1 FTE)
  • High performing, multi-disciplinary team
  • Rostered Shifts

Our Organisation:

Health NZ Counties Manukau is a dynamic and progressive organisation at the forefront of innovative health care delivery within the New Zealand Public Health Sector. We continue to work with others to achieve equity in key health indicators for Maaori, Pacific and communities with health disparities and will continue to develop and implement plans, based on local needs to improve the health and wellbeing of Counties Manukau region. Our main sites are Middlemore Hospital, Kidz First Hospital and Manukau Health Park.

We are part of Health New Zealand - Te Whatu Ora, the overarching organisation for New Zealands national health service. HNZ leads the day-to-day running of the health system, with functions delivered at local, district, regional and national levels.

About the role:

Are you passionate about supporting people experiencing mental health challenges to achieve recovery, independence, and wellbeing? Join our dedicated team in Tiaho Mai Ward 40 and play a vital role in delivering compassionate, recovery-focused care to service users and their whaanau.

As a Psychiatric Assistant, you will assist the multidisciplinary team to provide safe, person centred, and effective care to patients/service users and their families/whaanau. Working under the delegation and direction of a Registered or Enrolled Nurse, you will support service users with daily living activities, promote recovery and self-care, and uphold the principles of Te Tiriti o Waitangi in your practice.

This is an excellent opportunity to gain experience in mental health services while working within a supportive, culturally inclusive, and collaborative environment.

Key Responsibilities:

  • Provide direct patient care under supervision of a Registered Nurse, aligned with care plans and HNZ policies.
  • Support service users with daily living activities and encourage self-care and recovery.
  • Promote the social, cultural, spiritual, emotional, and physical wellbeing of service users.
  • Work in partnership with families/whaanau to provide information, education, and support.
  • Advocate for service users rights and dignity at all times.
  • Maintain accurate documentation and use clinical information systems effectively.
  • Participate in mandatory and ongoing training, including Safe Practice and Effective Communication (SPEC).
  • Uphold health, safety, and zero harm standards in all aspects of work.

Why Join Us?

  • Be part of a progressive organisation committed to excellence in healthcare
  • Engage with a diverse community and enhance your learning in this role
  • Access to ongoing education and training opportunities

Essential:

  • 1+ years experience in a mental health setting in New Zealand
  • Level 4 NZ Mental Health support worker certificate or equivalent (to be assessed) Please attach a copy of your qualification to your application.
  • Good communication skills

Join this amazing team by applying online at If you have any questions, please contact Fran Upoko in the Recruitment Team at

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.

Due to the high number of applications we receive for these entry-level roles, we are currently only inviting candidates with NZ or Australian Citizenship or Permanent Residency to apply for this role.

Job Number: CMH

Application Closes: 5 November 2025

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