Senior Digital Business Analyst

About the role 

We're on the lookout for a Senior Digital Business Analyst who can translate complex business needs and align with digital solutions. In this role, you'll lead business analysis activities, map and optimise processes, and ensure digital projects deliver tangible benefits for the organisation. You'll be at the heart of our digital optimisation, collaborating with stakeholders across the business and coaching others in best practice business analysis. 

Key responsibilities of this role include.. 

• Lead business analysis for digital projects and enhancement requests.

• Facilitate stakeholder workshops and interviews to capture requirements and assess impacts.

• Document and maintain clear business and solution requirements.

• Model and map business processes using Signavio, identifying improvements and future-state solutions.

• Conduct impact and gap analyses to inform digital initiatives.

• Support implementation, user acceptance testing, and adoption of digital solutions.

• Mentor and coach team members to build business analysis capability.

• Contribute to continuous improvement of business analysis standards, tools, and practices.

Skills and Experience  

The ideal candidate will have the following skills and attributes:  

• 5+ years' experience in business analysis, including 2+ years in a senior or lead role.

• Proven experience in digital transformation projects, ideally in manufacturing, supply chain, or industrial sectors.

• Strong experience with process modelling (Signavio/BPMN 2.0) and business improvement frameworks (Lean, Six Sigma, TQM, IWS).

• Excellent communication, stakeholder engagement, and facilitation skills.

• Experience coaching others and establishing business analysis standards.

• Familiarity with enterprise systems (SAP) and data-driven decision-making.

• Bachelor's degree in Business, Information Systems, Engineering, or equivalent professional experience; CBAP/IIBA/PMI-PBA certification preferred.  

About us – The Synlait Spirit 

Synlait is more than a global leader in milk nutrition – we're a purpose-led team that's Doing Milk Differently For A Healthier World. Our Synlait Spirit guides everything we do, from how we show up each day to the impact we create together. You'll be joining an authentic, down-to-earth team that lives the three values that underpin the Synlait Spirit. 

Be The Difference means we understand before we act – that means asking why, supporting each other to think differently, stay curious, and continuously look for smarter ways to deliver value. Whether it's in the paddock, the plant or the boardroom, we're driven by impact and inspired to make a meaningful difference every day. 

We Move as One by working together with respect, trust and a shared commitment to doing what's right. We collaborate across teams to deliver innovative solutions and create opportunity for those around us. 

We feed the world's most vulnerable, including newborn babies, so we have to be Right on the Mark. That means we take accountability seriously, act with courage and focus our energy on what matters most. We combine expert farming and state of the art processing to deliver high quality nutritional products to all over the world. 

At Synlait you'll be challenged and supported to grow. We know everyone brings something unique to the table so we're an inclusive workplace, where diverse perspectives fuel innovation and success. 

What we offer:

• Health insurance cover & partnered with top brands for great benefits and discounts

• Excellent parental leave with our Matua policy

• B CorpTM certified 

• Social Club membership opportunities 

What's next? Apply now

Include your most recent CV and cover letter summarising your abilities and what you can bring to Synlait. We wish you the best of luck in your application. We encourage you to apply early as we will be reviewing applications regularly and may close the advertisement early. 

Together we will continue to create a workplace where everyone can thrive and contribute their best.

Applicants outside of New Zealand will only be considered if you have the legal right to live and work in New Zealand.   

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