Trade Specialist

22 hours ago

Whangarei, Northland, New Zealand NAPA - New Zealand Full time
  • Fantastic opportunity to utilise your automotive knowledge
  • Great company culture & plenty of opportunity to progress
  • Monday - Friday (42.5 hours) + Rostered 1/2 day Saturday's

NAPA - NZ's newest Trade and Specialist customer focused business delivering on our CVP of Market Leading Range, NAPA Know How and Everyday Great Value. A very customer and team centric, hands-on business where high calibre, knowledgeable, industry people exceed our customers' expectations everyday by delivering a wide range of products to our trade and specialist customers in the most efficient way via our highly knowledgeable team.

Why our team loves working for NAPA:

  • Recognition programs and team incentives for your performance
  • An inclusive team environment: our team are important members of GPC
  • Ongoing training and career development; we genuinely care about supporting you to reach your full potential
  • Attractive team member pricing across all GPC AP businesses
  • We proactively support our working parents in a variety of meaningful ways, and our parental leave top-up allowance is one of the ways we do this
  • Paid volunteer leave allowing you to give back to your chosen charity/community organisation
  • The opportunity to join a progressive global company that continually strives to remain the number one in the automotive aftermarket.

About the role:

Our Trade Specialists are local experts, providing a truly local focus, for the local market with a level of expertise across passenger, commercial and industrial parts supply that cannot be surpassed.

Duties include:

  • Provide technical support to our trade customers through using their expert automotive parts/mechanical knowledge
  • Build effective customer relationships
  • Are superstar sellers and problem solvers, and use up-to-date product information and knowledge
  • Are committed to providing a genuine service, where they create lasting impressions and moments that matter for their customers
  • Enjoy working in a busy phone customer contact role
  • Are safety aware and constantly strive to provide the safest work environment for themselves and their teammates.

Note, this role will require lifting, bending & climbing.

Who we're looking for:

  • Demonstrate prior automotive parts or mechanical experience
  • Be a passionate customer service expert with some sales experience
  • Be comfortable sharing knowledge and have the ability to communicate in a technical and non-technical manner
  • Be a natural problem solver who is solutions focussed with sound computer skills
  • Be a proactive and driven team player, who can also work independently
  • Be available to work and have flexible to work other days if requested
  • Contribute to a culture of safety by putting safety first, ensuring that we all make it safe & make it home.

GPC Asia Pacific

Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand and Southeast Asia. Our iconic brands include Repco, NAPA, McLeod Accessories and Motion Industries. Yet we are more than just a parts and service company. We propel people forward. With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won't leave you standing still. Reach is key to our success. Learn more about our business online at

Send your CV to our Careers Team by clicking APPLY

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