Food & Beverage Attendant

4 days ago

Auckland CBD, New Zealand LyLo Auckland Full time NZ$45,000 - NZ$55,000 per year

We need an absolute rockstar of a waiter with the capabilities to adapt to diverse paces of service and deliver top notch service to guests. If you are this rockstar then WE WANT YOU

LyLo is a brand new look and feel hotel in the heart of Auckland City. Our next generation hotel features a new and unique pod design, ensuite rooms, double rooms (with shared facilities), communal kitchen, Miss Lucy's bar and restaurant, as well as co-working and co-living spaces. This state-of-the-art property is the largest of it's kind in New Zealand and an example of where the brand is heading.

You'll join a wider, inspired team who aim to deliver the ultimate customer experience. We believe that anything is possible, whilst having fun along the way

What's in it for you?

  • When you join EVT, you are joining one of Australia and New Zealand's leading experience companies. There are lots of opportunities across our range of celebrated brands, spanning Entertainment, Ventures and Travel.
  • At EVT we believe it's more than just a job, with Elevate Perks our team members and their families get to enjoy a great range of discounts across our experiences.

Qualifications & experience

  • Flexibility in work schedule, including evenings, weekends, and holidays.
  • Previous experience in a similar role.
  • Proven knowledge of food and beverage items
  • Must be able to stand for extended periods and lift heavy items.

Tasks & responsibilities

  • Greet and Seat Guests: Warmly welcome guests, assist with seating arrangements, and provide them with menus.
  • Take Orders: Knowledgeably describe menu items, answer questions, and take orders accurately, noting any special requests or dietary restrictions.
  • Serve Food and Beverages: Deliver food and drinks promptly and ensure they are presented according to standard.
  • Check on Guests: Regularly check in with diners to ensure they have everything they need and address any concerns.
  • Maintain Cleanliness: Keep the area clean and well-organised, including clearing tables, resetting, and restocking.
  • Collaborate with Kitchen Team: Communicate orders to the kitchen and ensure that food is prepared correctly and delivered promptly.
  • Handle Payments: Present bills to guests, process payments accurately.
  • Upsell and Promote: Suggest additional menu items, specials, or beverages to enhance the guests' experience.
  • Handle Guest Requests: Address special requests and accommodate guests' needs to the best of your ability.
  • Safety and Hygiene: Follow safety and hygiene protocols, including proper handling of food and beverages, as well as maintaining a clean and safe work environment. Adhere to health and safety regulations.

Benefits

  • Wellbeing program
  • Paid Wellbeing day
  • $2 Movie tickets across Event Cinemas
  • 50% off stays at EVT hotels – QT, Rydges, Atura, Lylo and more

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