Data Enablement Lead

Our Purpose

At Xero, we're here to help supercharge small businesses. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we're not only making life better for small business, we'll be building a stronger economy that can change the world.

How you'll make an impact

As a Data Enablement Lead, you'll be responsible for delivering quality outcomes today and for supporting the team to create more effective and sustainable ways to deliver outcomes in future. In this role you will get to be hands-on, diving in and working with the team but also be strategically focussed, thinking about what can be done to address future opportunities and challenges.

As a Lead in the team you'll be responsible for mentoring other enablement analysts, not just in their technical ability but in their soft skills. You'll be the contact point for some of our key stakeholders, working to understand their needs and requirements whilst continuously educating them and helping them be more self-sufficient.

What you'll do

• Support the evolution of the Data Enablement Team as they expand their focus to include lifting the levels of data literacy and self-service across Xero
• Build successful relationships with a diverse range of stakeholders and communities across Xero including GTM teams, Product, Customer, Strategy and Finance.
• Grow the reputation of the Data Enablement team within the wider Xero data community to be seen as advisors and subject matter experts who can teach and enable better ways to shape and answer business questions
• Increasing collaboration with your colleagues in Data Engineering to understand and improve the data literacy of all Xeros
• Advocate for the wider Xero data community inside the Data Engineering team, bringing their interests into all discussions and driving the agenda on evangelism and data literacy
• Continuously identify and highlight opportunities to enhance our core data assets and work closely with the other parts of the Data Engineering team to prioritise, design and drive delivery of these improvements
• Continuously identify and highlight opportunities to enhance our governance processes and work closely with the other parts of the Data Engineering team to prioritise, design and drive delivery of these improvements
• Champion and drive processes and practices that make it possible for the team to do great work, while promoting a safe environment for people to experiment and learn

Success looks like

• Driving measurable increase in the quantity and quality of data driven decision-making across Xero's Product, Customer, FInance, and other teams
• You have a track record of delivering improvements to the skills, assets and processes in use across the Xero data community.
• Relationships with the other segments of the Data Engineering team and with the other parts of Xero are deep and trusted with mutual respect and co-ownership of the continuous drive to improve
• Demonstrated growth and personal development across both the technical and business aspects of data analytics at Xero
• Demonstrating the Xero value #We make it together - through working as a coordinated team, seeking diverse perspectives, and nurturing positive relationships

What you'll bring with you

• Critical competencies
• A strong drive to make things better for the team and for all Xeros in the ways that we use data to drive our business in more accurate, efficient, scalable and intuitive ways
• Strong data literacy including problem framing, technical data skills and leading discussions around usage including accuracy, interpretability and governance lenses
• A customer-centric attitude and an always-curious approach to problem-solving
• Empathy for technical and non technical colleagues and the ability to bridge the gaps and effectively communicate across communities with their own vocabularies and differing priorities
• Excellent relationship management skills across a diverse range of stakeholders
• Ability to break down complex problems into actionable work, deliver real-world business outcomes and handle changing priorities.
• A passion for learning and personal development and for helping others to reach their full potential
• Ability to lead, mentor and develop as well as managing sensitive matters with discretion and professionalism
• Demonstrates Xero's core values.

Experience

• 5+ years' experience in data and developing analytical data products to answer key business questions in a large, complex environment
• Ability to think strategically as well as balancing the need to deliver tactical solutions when required.
• Managing multiple projects and tasks simultaneously and being able to prioritise accordingly
• Experience in modern enterprise analytics platforms, such as Tableau
• Specific experience in database technologies - ideally Snowflake

Why Xero

Offering very generous paid leave to use however you'd like (plus statutory holidays), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, free medical insurance, wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, career development, and many other benefits that reflect our human value, you'll do the best work of your life at Xero.

Our collaborative and inclusive culture is one we're immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. At Xero we embrace diversity and inclusion and value a #challenge mindset.

Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience . If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero. If you have any support or access requirements, we encourage you to advise us at time of application and throughout the interview process.

Xero is an NZ Immigration Accredited Employer and Rainbow Tick certified too.