Support Worker

• Opportunities available in New Plymouth
• Rostered shifts - you must be able to work daytime, evening, sleepover, and weekend shifts
• Earn while you learn, gain nationally recognised qualifications

Mō te tūnga | About the role

The role of a Support Worker involves providing assistance to individuals in developing their independence and acquiring skills for daily living. This includes tasks like helping them with public transportation, employment, finances, and meal preparation. Depending on the specific work environment, Support Workers may also assist with individual needs such as shopping, cleaning, showering, and medication administration.

We are seeking Support Workers to assist individuals with complex behavioural needs and behaviours that can challenge. You will play a key role in helping manage overwhelming emotions, while promoting safety and positive behaviour for the individuals.

This role requires physical fitness, resilience, and confidence to manage risk and respond effectively in challenging situations. With the right approach, you can help create a supportive environment where meaningful progress is possible.

Check out our website to learn more: Become a Support Worker

Ngā pūmanawatanga ōu | What you will bring

Prior experience in the health and disability sector is preferred but not required. A strong desire to pursue a career as a Support Worker with a positive attitude is highly valued. Full training and orientation will be provided to individuals who demonstrate enthusiasm and a willingness to learn.

• Availability to work flexible shifts, including weekends and sleepover shifts.
• Previous experience working with behaviours that challenge and de-escalating situations.
• Comfortable and proficient in using computers and tablets daily.
• Strong written and verbal communication skills.
• Physical fitness to provide necessary physical support.
• Possession of a Full NZ driver's license or willingness to work towards obtaining one.

Nōu te rourou | What's in it for you?

• $ $29.10 per hour depending on relevant qualifications, with the ability to earn more as you gain qualifications.
• IDEA Services will support you towards completion of the Level 2, 3 and 4 Certificates in Health and Wellbeing qualifications.
• Generous long service leave entitlements plus insurance benefits after 2 years' service.
• 'Refer a friend' Bonus programme.
• FREE Employee Assistance programme service anytime you need health and wellbeing support.

Mō mātou | About us (IDEA Services)

IDEA Services supports adults with intellectual disabilities to live in their own homes and enjoy life as part of their communities. We are New Zealand's largest provider of services to people with intellectual disabilities and their families. Our services are founded on IHC's utter commitment for people with intellectual disabilities to have a good life and to be valued contributors to and members of their own community.

Check out our website to learn more about us: Become a Support Worker )

IDEA Services Ltd is an accredited Immigration AEWV employer.

Me pēhea te tuku tono | How to Apply

Submit an online application by selecting the 'Apply' button. As part of the recruitment selection process, you will be required to provide an up-to-date CV. If you have any questions about the application process, please email

The IHC Group is committed to Te Tiriti o Waitangi and actively seek a diverse applicant pool. We encourage candidates of all backgrounds to apply. We welcome all kinds of diversity and the different perspectives such diversity brings to our work. Applicants must have the legal right to work in New Zealand.