Full time administrator

7 days ago

Lower Hutt, Wellington, New Zealand Care on Call Full time

What we do:

Care on Call (NZ) Limited supports clients referred to us by organizations such as ACC, MOH, hospitals, community services and privately.  Our clients come to us for a number of reasons, such as for some short term help with their home management/house work whilst they recover from injury through to 24/7 care and support or to quietly be alongside families and clients at the end of life.  Our group of companies includes Care on Call, Florence Nightingale, Medcall and Medvacc.

What is awesome about what we do:

This is a unique business where we work together, with our Nurses, funders, clients, their family/whanau, local GP's and other healthcare professionals to do what we can to improve other people's lives.

We are a 24/7 nationwide business, and have a team of caring, capable and well trained coordinators booking shifts, managing changes in rosters and organizing staff throughout our NZ offices. 

**We are looking for a full time Administration Superstar to provide support to our Care Coordinators and Manager in our Lower Hutt office.

What will you do?**

  • Triage care referrals and load onto database
  • Manage quality calls to clients and ensure they are happy with our service
  • Assist with monthly quality reports
  • Manage ad hoc projects, travel and events as needed
  • Provide support to the manager with all things admin
  • Take care of ordering supplies, mail, reception etc

The skills we are looking for are:

  • excellent administration experience (min 1-2 years)
  • ability to juggle and prioritize urgent tasks
  • awesome phone manner
  • customer service focus
  • excellent computer skills (Word, Excel, Powerpoint etc)
  • knowledge of the healthcare sector a huge bonus
  • wanting to be part of a team and company who helps others
  • organization and attention to detail
  • problem solving skills
  • ability to work well as part of a busy team

You will need to have a current work visa / legal right to work in NZ.

If this sounds like you - please get in touch

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