Procurement & Logistics Coordinator

Job Description

About us

At The Laptop Company, we pride ourselves on delivering top-notch service to our valued customers. Our enviable reputation is built on excellence, and our exceptional company culture sets us apart. Our team is dedicated to excelling, not just for the company, but for our customers, end users, and each other. If you share this commitment and have a passion for doing your best, you'll find a true sense of belonging with us.

About the role

We're seeking a detail-oriented, proactive Procurement & Logistics Coordinator to manage the end-to-end procurement process and lead logistics operations. You'll oversee sales order fulfilment, coordinate courier collections and returns, and ensure the efficient movement and quality assurance of goods and equipment. This role is pivotal in supporting high service standards and operational excellence across procurement and logistics activities.

Job Requirements

What we're looking for

• 2+ years' relevant IT industry experience
• High attention to detail and reliability under pressure
• Sound knowledge of administrative requirements in service/sales environments
• Competent in MS Office and quick to learn industry terminology
• Excellent interpersonal skills; focused, professional, and customer-oriented
• Demonstrates initiative and sound common sense
• Able to prioritise conflicting demands and maintain composure
• Motivated by a genuine willingness to help

Job Responsibilities

What you'll be doing

• Oversee the complete sales order lifecycle: procurement, fulfilment, and timely despatch of goods to customers
• Lead logistics operations, including courier coordination, inwards/outwards movements for rebuilds, and maintaining delivery records
• Organise and supervise customer stock movements and inventory replenishment
• Coordinate preparation and quality assurance of new units (OS/software installation)
• Engage directly with customers and suppliers, providing updates and resolving queries
• Administer stock management processes, maintain asset databases, and produce customer reports
• Liaise with suppliers regarding products, purchase orders, and delivery timelines
• Manage account management backorders and dispatch invoices
• Log EOL service jobs and support tickets in customer systems (e.g., ServiceNOW)
• Manage internal purchases for packaging, office, and kitchen supplies
• Perform general office administration and support as required

Job Benefits

At The Laptop Company, we are committed to fostering a supportive and inclusive work environment that empowers our employees to thrive. In addition to a competitive salary, we offer a range of benefits, including:

• Competitive salary
• Opportunities for professional development and career advancement
• Flexible work arrangements to support work-life balance
• Employee recognition and reward programmes
• Supportive, inclusive, and high-performing team culture

The Laptop Company – A Softsource Brand

As part of the Softsource family, The Laptop Company delivers leading-edge technology solutions backed by Softsource's expertise and innovation. Our candidate portal will showcase this connection, ensuring a seamless experience powered by trusted capability.

If this position sounds like you, click apply now and submit a tailored CV.

Please note: All applications mustbe submitted online via our candidate portal and will not be accepted directly via email. All applicants must have the right to work in New Zealand.