Senior Entertainment Specialist

5 days ago

Auckland, Auckland, New Zealand TAG Full time

TAG provides high-touch, personalized travel and event management services to the biggest names on the planet, as well as top C-suite executives and award-winning productions. Our mission is to alleviate the stress and complexity of travel, and we are committed to uncovering solutions to get our clients where they need to be, feeling ready to take on the world. If you're looking for a fun, ever-changing and challenging environment, TAG is the answer. Whether you are a highly experienced professional or this is the first step in your career, our doors are open to everyone with an ambitious attitude, a genuine spirit and teamwork mindset.

Senior Entertainment Specialist Overview
Join TAG as a full-time Senior Entertainment Specialist, managing complex, high-end travel for VIP and entertainment clients. You'll create detailed itineraries, ensure service excellence, and support both clients and team members while helping drive revenue and innovation.

Responsibilities & Duties

  • Independently manage VIP client travel, including air, rail, hotel, and ground bookings
  • Design complex itineraries, ensuring budgets and specific needs are met
  • Handle ticketing, reissues, and resolve client issues to the highest standards
  • Negotiate vendor rates and manage profitability for assigned client portfolio
  • Oversee administrative tasks, client payments, and financial reconciliation
  • Ensure accurate data entry (PNRs in Galileo) and adherence to compliance standards
  • Mentor junior team members and support internal training initiatives
  • Maintain strong vendor and client relationships; represent TAG at events
  • Identify and share business opportunities and process improvements

Qualifications

  • Bachelor's degree or equivalent experience
  • 4+ years in travel consulting, ideally with VIP or entertainment clients
  • Strong GDS knowledge (Travelport/Galileo preferred), fares, and reissues
  • Excellent communication, multitasking, problem-solving, and negotiation skills
  • Proficient in Microsoft Office; adaptable under pressure

Experience TAG Perks

  • Competitive salary DOE
  • Wellness program
  • Employee discounts

e are committed to offering an equal opportunity for all employees and applicants. To express your interest in the role, please send your updated CV/resume and a cover letter to
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.

ABTA

AFTA

ATOL

BTA Member

CT Partners

EarthCheck - Bronze Benchmarked

First Travel Group

IATAN

isla. Member

PCI

The Advantage Travel Partnership

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