Tutor - Retail & Customer Service

2 days ago

Manukau, Auckland, New Zealand MSL Training Ltd Full time NZ$50,000 - NZ$70,000 per year

About the role

We are seeking an experienced Tutor to join our team at MSL Training Ltd' in Manukau, Auckland. This role is 30 hours per week where you will be responsible for delivering high-quality training and assessment in retail and customer service to our students. As a passionate and engaging instructor, you will play a vital role in preparing our learners for successful careers in the retail industry.

What you'll be doing

  1. Designing and delivering interactive classroom-based and practical training sessions covering key retail and customer service topics
  2. Assessing students' progress and providing detailed feedback to support their learning and development
  3. Maintaining accurate student records and ensuring all training and assessment requirements are met
  4. Collaborating with the training team to continuously improve course content and delivery methods
  5. Promoting a positive, student-centred learning environment

What we're looking for

  1. Relevant teaching qualification and/or significant experience in vocational training
  2. Extensive knowledge and hands-on experience in retail operations and customer service
  3. Excellent communication and interpersonal skills with the ability to engage and inspire students
  4. Strong organisational skills and attention to detail
  5. Passion for education and a commitment to supporting the success of our learners

What we offer

At MSL Training Ltd', we are dedicated to creating a supportive and inclusive work environment where our employees can thrive. We offer competitive remuneration, opportunities for professional development, and a range of wellbeing initiatives to support a healthy work-life balance. If you're excited to be part of our dynamic team for 2026, we encourage you to apply now.

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