Clinic Coordinator

5 days ago

Auckland, Auckland, New Zealand Tamaki Health Full time NZ$60,000 - NZ$90,000 per year
Description

CLINIC COORDINATOR – LOCAL DOCTORS - GLEN INNES

  • Lead and support frontline clinic staff
  • Ensure smooth daily operations and patient flow
  • Full-time permanent role, 40 hours per week 

Local Doctors is seeking a proactive and people-focused Clinic Coordinator to oversee daily operations at our busy clinic. You'll play a central role in delivering exceptional patient experiences, supporting staff, and ensuring efficient clinic performance.

As part of Tāmaki Health – New Zealand's largest independent primary healthcare group – you'll benefit from a supportive leadership network and contribute to equitable, accessible healthcare across our communities.

In this role, you will work alongside a team of doctors, nurses, and medical receptionists, ensuring seamless workflows, operational excellence, and a safe, welcoming environment for patients and staff.

Join the Local Doctors Glen Innes team, a busy GP and Urgent Care clinic open 7 days a week, with on-site x-ray and pharmacy, accessible by public transport and parking. Work alongside a warm, ethnically diverse team speaking multiple languages while gaining experience in both general practice and urgent care, supporting patients with everything from routine check-ups to acute treatments—an exciting opportunity to grow your healthcare career in East Auckland.

Key Responsibilities

  • Lead, coach, and develop clinic administration and reception staff
  • Ensure smooth day-to-day clinic operations, including patient flow, equipment, and facilities
  • Oversee patient enrolments, invoicing, and billing accuracy
  • Assist with staff rosters, workforce planning, and cover as needed
  • Monitor and report on clinic performance (KPIs)
  • Maintain compliance with health, safety, and accreditation standards
  • Support recruitment, onboarding, and ongoing staff development
  • Ensure exceptional patient care and professional communication

What We're Looking For

  • Degree or relevant tertiary qualification (business or health administration preferred)
  • Minimum 2 years' experience in healthcare administration, general practice, urgent care, or similar
  • Strong leadership, coaching, and team management skills
  • Proficiency with PMS systems (e.g., Medtech, Indici)
  • Excellent organisational, reporting, and billing abilities
  • Commitment to equity and understanding of Te Tiriti o Waitangi
  • Legal right to work in New Zealand

Why Join Us?

  • Be part of a passionate, purpose-driven healthcare team
  • Gain leadership experience within NZ's largest healthcare network
  • Grow your career while making a meaningful difference
  • Competitive salary and benefits

How to Apply

Please apply with your CV and a cover letter outlining your experience and motivation for the role.

Only applicants with the legal right to work in New Zealand will be considered.

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