Schools Attendance officer

About Solomon Group & the Role

• Solomon Group is a leading tertiary education provider, serving the needs of thousands of New Zealanders, from all walks of life, who want further education and training to secure a better future for themselves and their families. We have been a registered Private Training Establishment (PTE) since 1999 and are one of the largest NZQA-accredited PTEs in New Zealand.
• Our vision is to inspire and enable people to develop the skills they need to succeed in work and in life. We do this by engaging with learners in creative ways which are relevant to their needs and life circumstances — the learning environment, cultural context, content, and delivery style are tailored to help and support learners of all ages achieve their dreams. Further to that, our role is also to inspire and help learners onto education and employment pathways which will meet their long-term aspirations.

At Solomon Group, we are committed to ensuring that every student attends school regularly and has the opportunity to succeed. As a Schools Attendance Officer, you will play a key role liaising with students, families, and school staff to monitor, support and improve school attendance. Your efforts will help reduce truancy, identify barriers to attendance, and work proactively to engage students in their education.

Key Responsibilities

• Monitor student attendance records and identify patterns of absence.
• Reach out to students and their families to follow up on unexplained absences.
• Investigate barriers preventing students from attending school (health, transport, social, etc.).
• Work closely with school staff, including counsellors, social workers, and leadership, to develop attendance improvement plans.
• Organise or refer to external support services where appropriate.
• Maintain accurate records and prepare attendance reports.
• Conduct home visits when required.
• Promote a positive and inclusive school culture around attendance.

Required Qualifications & Skills

• Full and valid Driver's Licence
• Clean criminal record.
• Strong communication skills (written and verbal), comfortable working with students, whanau (families), and multi‑disciplinary teams.
• Ability to work independently and manage time.
• Empathy, patience, persistence; ability to build trust with families and students.
• Good organisation and record‑keeping skills.

Desirable (but not essential)

• Experience in school administration or community outreach.
• Familiarity with New Zealand schooling system, truancy policies, or relevant legislation.
• Experience in working with at‑risk youth or in social services.
• Fluent in Te Reo Maori
• OR fluent in Samoan

What We Offer

• A meaningful role with real impact on students' lives.
• Professional development opportunities.
• Supportive work environment and team.

Equal Opportunity

Solomon Group is an equal opportunity employer. We welcome applications from all suitably qualified people, regardless of their background.