Leading Hand Service Technician

7 days ago

Matamata, New Zealand HR Connect Limited Full time NZ$38,400 - NZ$62,400 per year

We're a trusted provider in heavy machinery service, maintenance, and repair—known for fast turnaround, technical expertise, and a strong safety-first culture. With a busy service department and a growing customer base, we're now creating this new role for a skilled technician ready to step into a leadership-focused position.

Job Description

As the Leading Hand Service Technician, you'll support the Service Manager and keep the service operation running smoothly. This hands-on role leads the team day-to-day, oversees workflow, and provides technical expertise across diesel, hydraulic, electrical, and heavy machinery systems. You'll be responsible for:

  • Lead, coach, and support the service team while coordinating workflow
  • Diagnose, repair, and maintain diesel, hydraulic, electrical, and heavy machinery systems
  • Provide technical troubleshooting and field support as needed
  • Ensure jobs progress efficiently, manage consumables, and maintain H&S compliance
  • Build and maintain strong customer relationships

Qualifications

You're a qualified Heavy Plant & Equipment Technician with 10+ years' experience and ideally some leadership exposure. You thrive in a busy environment, enjoy guiding others, and remain confident on the tools. You bring:

  • Strong technical capability across diesel, hydraulic, and electrical systems
  • Excellent diagnostic skills and familiarity with service systems/software
  • Solid understanding of H&S and safe workshop practices
  • Clear communication, delegation, and workflow management strengths
  • A proactive, organised, solutions-focused approach
  • A full Class 1 licence (Class 2/WTR an advantage)
  • The physical capability to work with heavy equipment and in varied conditions

Additional Information

If you're the type of person who leads by example, takes pride in quality work, and enjoys supporting a high-performing team, we'd love to hear from you, call Andrea McIntosh for a confidential conversation.

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