SRE Tech Lead

2 days ago

Auckland, Auckland, New Zealand Randstad New Zealand Full time US$123,456 - US$155,000 per year

SRE Tech Lead: Reliability & Incident Management - Contract - Auckland NZ

Join a leading enterprise as a SRE Tech Lead. This is a crucial leadership role focused on driving system uptime, establishing Site Reliability Engineering (SRE) best practices, and ensuring a seamless digital experience for our customers. We are seeking a hands-on technical leader who can stabilize critical production environments and mentor a high-performing support team.

Technology Accountabilities & Focus

The successful candidate will be a pivotal player in ensuring the stability and performance of business-critical applications.

  • System Reliability & SRE: Uphold system uptime and help develop/implement SRE best practices, working to build a culture of blameless fault finding, robust documentation, and uniform incident response.
  • Monitoring & Observability: Leverage logging and APM tools such as Datadog, NewRelic, and Splunk to monitor business-critical applications and services.
  • Incident Leadership: Oversee and execute the incident response process and Postmortem review, providing technical summaries and ensuring timely communication with stakeholders/product owners during outages.
  • Team Leadership & Mentoring: Mentor team members and enable partnering teams to deliver robust solutions into production efficiently. Support the project backlog by breaking down complex tasks into achievable pieces.
  • Service Metrics: Assist in establishing SLIs and SLOs based on key business metrics and objectives.
  • Risk & Compliance: Play a pivotal role in managing risk and regulatory compliance, ensuring team processes are sustainable and compliant.
  • On-Call & Escalation: Participate as an escalation point for the existing on-call rotation team.

Skills & Experience Required

  • Leadership Experience: Experience as a delivery lead/tech senior in a SRE Tech Lead role or similar function.
  • Incident Management: Experience managing production incident response or solving high-severity production issues.
  • Alerting & Monitoring: Prior experience developing, implementing, and managing an alerting/monitoring framework or error logging system.
  • Cloud & Infrastructure: Comprehensive knowledge of leading cloud platforms (Certifications are a plus) and familiarity with Infrastructure as Code (IaC) using tools such as Terraform.
  • Scripting Proficiency: Ability to create scripts in PowerShell, Python, or other scripting languages.
  • Methodology: Working knowledge of Agile and Project Management Methodologies.
  • Beneficial: Experience with ITSM tools is advantageous.
  • Technical Design: Contribute to developing architecture principles and overseeing the execution of detailed technical design decisions.

Location & Engagement

  • Duration: 6-Month Contract, with a chance of extension
  • Location: Auckland, New Zealand (Hybrid Working Model)
  • Start Date: ASAP

Apply Now

If you are a seasoned SRE Tech Lead expert ready to lead reliability initiatives in a fast-paced enterprise environment, apply now or contact Amaan for more details on or call at

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Experience
7 years

Skills
SRE, Production Support, Tech Lead, DevOps, Datadog, CI/CD, AWS, Azure

Qualifications

  • Bachelor Degree

education

Bachelor Degree&ICT

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