Automotive Solutions Trainer

10 hours ago

Auckland, Auckland, New Zealand Trade Me Full time
Trade Me Role Description


At Trade Me, we're about connecting Kiwi to create the life they want.
Whether it's the big things like finding a home, a job, a car or growing their
business, or the smaller things, like finding that right bedside table or parting
ways with some old stuff. At Trade Me our vision is to be the place where Kiwi
look first.

Right now we have an opportunity for an Automotive Solutions Trainer to join our Trade Me Motors team in either Auckland, Wellington or Christchurch.  This contract position is vital to ensure car dealers successfully adopt, utilise, and gain value from the AutoGrab platform. You will work closely with Client Managers and Client Executives at Trade Me and focus on training, onboarding, and supporting dealers to drive engagement and customer satisfaction.

This is a hands-on role where you'll use your knowledge and experience delivering software or platform training in a fast-paced, product-focused environment.

Here is what you can expect from this role:

Dealer Onboarding & Training

  • Lead onboarding sessions for dealership clients on the AutoGrab platform to drive deeper adoption and to embed AutoGrab modules into their existing dealer workflows
  • Deliver in-person and virtual training sessions to individuals or large groups at dealership clients
  • Develop and maintain training guides and resources and customise your approach depending on each dealership's structure and workflow

Platform Adoption & Engagement

  • Monitor engagement metrics with a view to identify opportunities to increase usage and value realisation by segment, region and category
  • Work closely with Trade Me's Client Managers and Client Executives to implement adoption strategies
  • Champion the AutoGrab product and promote awareness of it within your networks

Client Support

  • Act as first point of contact for training groups
  • Partner with technical teams for issue resolution

What you will bring to our team:

  • Strong presentation skills and experience delivering software or platform training ideally within the automotive industry
  • An ability to translate complex product features into simple to understand language
  • A friendly can-do attitude and a passion for continuous improvement
  • Automotive industry experience is a must and software/SaaS training a plus
You'll have the best time working at Trade Me, and this is why:

#Flexibility: Flexibility means different things to different people and we support you to find what works, including a home office set up and utilities allowance. We value team connection and come together in person on Monday and at least one other day a week.

#Wellness: Being your best self means caring for your physical and mental wellbeing, we offer lots of resources to help you along the way.

#Leave: We support you with leave when you need it, including 5 days of wellness leave each year and 10 days of sick leave from day 1.

#Social: Nothing beats getting together to have some fun and celebrate our success. Join us in the office on payday for company paid lunches. Regular Friday drinks and nibbles, annual Trade Me company awards, celebrations and more.

#Learning: Whether it's on the job, formal training, mentoring or something else, you'll grow with us from Day 1.

We know some candidates can be reluctant to apply for roles if they feel they don't 'tick all the boxes'. If you're excited about this opportunity, we'd still really like to hear from you so please send us your resume and a short cover note outlining the "Why".

Trade Me is an INZ accredited employer. We truly value diversity and embrace a flexible workplace where people are encouraged to achieve their potential.

Check out the job description for this role 

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