Receptionist / Front Office Administrator

4 hours ago

Queenstown, New Zealand Queenstown and Southland NZ Realty Full time

Is this the opportunity you have been waiting for to start 2026 with a bang?

Bayleys Frankton is looking for an experienced, cheerful, and enthusiastic Receptionist / Front Office Administrator to join our friendly, supportive, and high-performing team.

This is a pivotal role within our business and often the first point of contact for our clients. You will take pride in creating a welcoming, professional front-of-house experience while also providing strong administrative support to our sales and support teams.

Based in our Head Office in Frankton, this is a varied, fast-paced role that offers responsibility, autonomy, and the opportunity to build a long-term career with a market-leading real estate brand.

About the Role

This diverse position combines front-of-house excellence with essential administrative support. Your responsibilities will include:

  • Professionally managing reception and warmly welcoming clients, visitors, and staff
  • Answering and directing incoming phone calls and taking accurate messages
  • Supporting sales agents with administrative tasks including document preparation and file management
  • Opening files and preparing initial correspondence to clients
  • Preparing invoices, and general data entry
  • Managing meeting rooms and maintaining a tidy, professional office environment
  • Arranging couriers and coordinating incoming and outgoing correspondence
  • Setting up virtual meetings, webinars, and sending invitations as required
  • Providing ad-hoc support across the wider team as needed

About You

You will be a proactive, reliable team player with a positive, can-do attitude who genuinely enjoys helping people.

You will bring:

  • Previous experience in reception and/or administration, ideally within a professional services or property environment
  • A caring, approachable manner and a strong commitment to client service
  • The ability to thrive in a busy environment, manage competing priorities, and remain calm under pressure
  • Excellent organizational skills and strong attention to detail
  • Confidence using Microsoft Office and general office systems
  • Initiative, accountability, and pride in your work and personal presentation
  • A growth mindset and willingness to take ownership of your role

Previous experience in real estate is an advantage but not essential.

Why Join Bayleys?

Bayleys has the largest sales team in the Wakatipu District and is known for delivering exceptional customer service. Our sales consultants are supported by an outstanding administrative team, and together we work hard, innovate, and support one another.

By joining Bayleys, you are joining an extended family where:

  • Professionalism and client care come first
  • Team culture and wellbeing matter
  • Initiative and hard work are recognized and rewarded

Remuneration will be based on experience and demonstrated capability.

To Apply

Please apply in the strictest confidence by forwarding your CV, along with a covering letter and any written references.

Contact:

Serena Mars

Only applicants with the right to work in New Zealand will be considered. Due to the volume of applications, only shortlisted candidates will be contacted.

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