E Commerce Administrator

5 days ago

Manukau, Auckland, New Zealand c-30ee-410a-8452-3ccfc9712ba6 Full time NZ$15,600 - NZ$20,800 per year

Manukau Electrical Warehouse Limited in Auckland is seeking a talented Web Administrator & Website Developer and E-Commerce Administrator to manage our online storefronts end-to-end—building fast, accessible webpages, optimising product data, and running the day-to-day of our NZ e-commerce operations. You'll collaborate with marketing, operations, and customer service to grow traffic, conversion, and average order value.

  • Develop, design, and maintain company websites to ensure high performance, responsiveness, and user experience.
  • Build, maintain, and optimise website features, templates, and components (performance, accessibility, SEO).
  • Integrate third-party apps/APIs (payments, shipping, marketing tools, reviews, loyalty).
  • Manage product catalogue: SKUs, descriptions, imagery, pricing, bundles, tags, and categories.
  • Oversee promotions: discount codes, campaigns, onsite merchandising, and landing pages.
  • Keep inventory accurate via platform/ERP sync; coordinate with warehouse on stock and backorders.
  • Configure shipping rules, tax (incl. NZ GST), payments, and transactional email/SMS.
  • Monitor and improve metrics: traffic, conversion rate, AOV, cart abandonment, fulfilment SLAs, NPS/CSAT.
  • Maintain content cadence: blogs, FAQs, help centre, and policy pages (shipping/returns/privacy).
  • Partner with customer service on escalations, refunds, and fraud checks.
  • Monitor and update website content, plugins, and security patches regularly.
  • Implement SEO best practices to improve website visibility and ranking.
  • Ensure site security by managing firewalls, SSL certificates, and data protection measures.
  • Manage over 8,000 SKUs within the product.
  • Troubleshoot and resolve website performance issues, bugs, and errors.
  • Optimise websites for speed, mobile compatibility, and cross-browser functionality.
  • Manage web hosting, domains, and backups to ensure continuity.
  • Collaborate with the marketing and IT teams to integrate digital solutions and meet business needs.
  • Track website analytics and provide regular performance reports.

Minimum Requirements:

  • 3 years relevant experience and/or the minimum of a Diploma (Level 5) and above in a relevant field in IT.
  • Strong skills in HTML, CSS, JavaScript, PHP, and CMS platforms (e.g., WordPress, Joomla, Drupal, etc.).
  • Experience with databases (MySQL, SQL Server) and server administration.
  • Understanding of SEO, website analytics tools, and online security protocols.
  • Excellent problem-solving, communication, and time-management skills.

What We Offer

  • Competitive hourly pay ($32–$42).
  • Guaranteed hours (30–45 per week).
  • A supportive, collaborative, and innovative workplace.
  • Career growth opportunities in web technologies and IT solutions.

Job Types: Full-time, Permanent

Pay: $30.00 – $40.00 per hour

Expected hours: 30 – 45 per week

Work Location: In person

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