Service Centre Representative 3

3 days ago

Manukau, Auckland, New Zealand Canon Full time
  • Amazing corporate locations in Auckland CBD
  • CASUAL opportunity available
  • Monday to Friday, hours flex between 6am to 6pm

About the Role | Mō te Tūranga

Based on our client's corporate premises in central Auckland we are seeking a casual Customer Service champion for our Service Delivery role. This role is key to supporting the functions of our services across Front and Back of House, including mailroom and admin.

This is a flexible role that will assist as required across the workplace and client services spaces. Main duties include:

  • Provide outstanding customer service to internal and external stakeholders
  • Mail and courier processing and delivery
  • Printing & Binding
  • Carrying mid to heavy objects
  • General administrative tasks such as scanning documents, etc.
  • Answering phone calls in a professional manner
  • Reception cover - meet and greet visitors when required
  • Delivering milk
  • Replenishing fruit, kitchen consumables, copy paper, and recall bins
  • Setting meeting rooms
  • Ensure your site is compliant with Canon and our Clients' Health & Safety Standard

About You | Mōu

To be successful in this role, you'll be a reliable team player with a "can-do" attitude and possess excellent attention to detail. We are looking for someone who is passionate about providing an exceptional level of customer service, can work on your own initiative and willing to help others where needed. Other key attributes include:

  • Proven experience in a customer service environment
  • Excellent level of personal presentation
  • Able to lift medium to heavy objects
  • Highly reliable
  • A positive attitude and a flexible, adaptable nature
  • Excellent communication skills, both written and verbal
  • Strong multitasking and organisational skills
  • Adaptable to change with a focus on continuous improvement
  • Working knowledge of MS Office applications (Word, Excel, PowerPoint, Outlook)

About Us | Mō Mātou

As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services ANZ helps organisations optimise, automate, and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart.

When you join Canon Business Services ANZ, you'll find a rewarding culture that values you. You'll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group's success.

We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work, and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate.

As an equal-opportunity employer focused on strengthening our inclusive culture, all applicants will be considered. We welcome applications from people of all ages and cultures, including Māori and Pasifika peoples, abilities, religious beliefs, national origin, sexual orientation, and gender identities.

All applicants must be eligible to work in the country they are applying to at the time of application.

Looking to join this diverse team? Apply online now.

Successful applicants will be notified of next steps.

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