Manager – Craters of the Moon

1 day ago

Taupo Central, New Zealand Craters of the Moon Charitable Trust Full time

Are you ready to lead one of Taupō's most iconic visitor attractions?

Craters of the Moon is a world-class geothermal destination welcoming visitors from around New Zealand and the globe. We are now seeking an experienced, hands-on Manager to oversee the day-to-day operations and help guide the next chapter of this unique attraction.

This is a varied, people-focused leadership role where no two days are the same — perfect for someone who enjoys responsibility, autonomy, being right in the heart of the action, and the opportunity to be part of a close-knit, passionate team.

About the Role

Reporting to the Trust Chairman, you will be responsible for the overall management of operations, including administration, finance, payroll, staff and volunteer coordination, customer experience and compliance.

This is a full-time, on-site role, working Monday to Friday as standard. Occasional weekend work may be required to provide cover during busy periods or leave, but this is not the normal working pattern.

The current Manager will be leaving soon, and we are looking to appoint someone as early as practical to ensure a smooth transition.

Key Responsibilities

· Oversee daily office administration, reporting, purchasing, and correspondence

· Manage financial operations including accounts payable and receivable, bank reconciliations, GST/FBT returns, and month-end reporting

· Liaise with external accountants and prepare financial reports for Trustees

· Coordinate payroll and ensure employment agreements and payroll processes comply with legislative requirements

· Recruit, train, roster and support staff and volunteers

· Support a positive customer experience across the site

· Manage the souvenir retail shop, including:

  • Stock ordering and supplier liaison
  • Stock control and stocktakes
  • Supporting staff with customer service and sales

· Ensure Health & Safety systems, policies and procedures are maintained and complied with

· Support Trust and Tourist Park meetings and reporting as required

· Assist with funding, sponsorships and scholarships

About You

You'll be a confident, practical manager who enjoys working across operations, people, and systems.

You will bring:

· Proven experience in office administration, finance and payroll

· Strong computer skills, including:

  • Xero (or similar accounting software)
  • Microsoft Word and Excel (comfortable with spreadsheets and reporting)

· Sound understanding of employment legislation and compliance

· Excellent organisational and communication skills

· A collaborative, team-focused approach with a strong customer service mindset

· The ability to manage multiple priorities in a small, hands-on environment

Qualifications:

A Diploma, National Certificate, or equivalent experience in business, administration, HR, tourism or a related field is preferred.

What We're Looking For

· Full driver's licence and own vehicle

· Permanent Resident or New Zealand citizen

· Availability for occasional weekend cover when required

· Available to start as early as practical

What We Offer

  • Permanent, full-time position
  • A leadership role within a top tourist attraction in the Taupō region
  • Variety, autonomy, and the opportunity to make a real impact

How to Apply

Please send your CV and a brief cover letter to

Applications close 5 January 2026.

Shortlisted candidates will be contacted.

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