Account Manager

We're Zyber and we work with some of Australasia's top brands in the eCommerce space.

We're working on some pretty cool projects right now and there's plenty more in our pipeline so we need an experienced Account Manager to join our awesome team.

About Zyber

We're a leading, Kiwi-owned, eCommerce Agency (Shopify Premier, BigCommerce Certified & Klaviyo Master Platinum Partner) that prides itself on NOT just being a conventional agency.

We've been backing ourselves and our ability to create best-in-class solutions for clients since we first opened our doors in 2009. Since then, we've developed some of the most innovative solutions for clients that help set them apart from the competition.

We are well regarded as one of ANZ's leading agencies by both Shopify and Klaviyo, who are the leaders in our space and we have a very tight working relationship with both.

Our pitch to you

We guarantee your 'every day' will be interesting, varied, challenging and fun You'll get to work with a range of other smart individuals of all levels, who also happen to be really great people too.

Our collaborative culture is at the centre of everything we do at Zyber and it makes it a pretty special place to work.

Don't take our word for it. Have a look at the brands we work with and what they have to say about Zyber. Brands that include the likes of BedsRus, Bargain Chemist, Nood, Golf Warehouse, Sealord, Ceres Organics and many more.

Check our website for more -

Role Overview

Strap in for a dual role where creativity meets precision. You'll steer our projects towards triumphant deliveries while being the go-to guru for our clients. Imagine orchestrating the eCommerce symphonies that dazzle and deliver, all while nurturing client relationships that are less about business and more about shared journeys toward greatness.

What You'll Be Up To:

• Lead the charge on planning and executing innovative eCommerce projects that make competitors wish they'd thought of them first.
• Become the beloved point of contact for our clients, where every interaction is an opportunity to strengthen bonds and spark new ideas.
• Craft and refine strategic marketing plans that are not just effective but legendary, ensuring KPIs are smashed and client smiles are wide.
• Juggle multiple projects and timelines with the dexterity of a seasoned circus performer, ensuring everything runs smoother than a well-oiled machine.
• Spot opportunities for growth not just for our clients but for Zyber too—think upselling but with the charm of a prime-time show host.
• Conduct client meetings that are never boring, driving progress and excitement about what's next.

Is This You?

• You've got a proven track record as an Account Manager or Digital Marketing Specialist with project and strategy victories in the digital marketing or eCommerce realm.
• You're a digital savant ready to flex your skills on platforms like Shopify and Klaviyo and get creative with marketing strategies that turn heads.
• Your multitasking skills are on point, handling projects and client accounts with the ease of flipping pancakes.
• Your communication skills are so top-notch, people hang onto your every word, whether it's in a post, email, or chat by the water cooler.

The Perks:

• A huge variety of work
• A relaxed, supportive and social environment including a peer recognition program, the ability to earn additional income through commission and great social events.
• An opportunity to work alongside some highly experienced developers.
• The freedom to employ creative thinking and really make a difference to our client's businesses.
• A flat team structure that emanates lots of positive energy
• Flexible working policy.

Dreaming of a Role That Marries Challenge with Charm? Apply now to become a cornerstone of Zyber, where we're serious about making a mark in the digital world and having a blast while we do it. To apply, please include a cover letter in your application with your motivations for applying and your all-time favourite movie.

Let's create, innovate, and inspire together. Ready, set, Zyber