Branch Manager

3 days ago

New Zealand Hynds Full time

The purpose of this role is to lead the branch activities across the Marlborough area, ensuring responsible business practices and delivering company policies and procedures within relevant limits of authority. Ensuring excellent customer service and market maximisation resulting in the branch revenue, profit and cashflow targets being met.

Through a joint strategic approach, you will, build key customer relationships, identify business opportunities, and maintain an extensive knowledge of current projects and market conditions.

**Key Responsibilities**
- Ensuring branch financial budgets and targets are achieved.
- Effective recruiting, managing, development and leading of the branch team by setting the standard for professional behaviour and leading by example.
- Fully utilising the CRM processes for opportunities and customer contact for the branch and catchment area while working closely with the Account Manager, Sales Manager and Internal Contract Sales Team.
- Facilitating and implementing the Branches Self auditing responsibilities and ensuring the standards directed by the company are achieved to a high level.
- Fully part of the sales process from order to supply including order management utilising our systems and processes.

**Key Attributes**
- Proven experience in leading teams in a customer service environment to high performance through coaching, mentoring and development activities.
- Experience in growing a solid customer base, developing strong and trusting customer relationships resulting in increased revenue.
- The ability to manage administration, internal processes and work to tight deadlines in a calm, accurate and effective manner.
- Strong computer literacy with experience in Outlook, Excel, and ERP - M3
- A Natural drive on Quality, Process and Health and Safety

**Who we are**:
Founded in 1973, Hynds is New Zealand's premier product supplier for the management of water and water-based waste in the civil and rural infrastructure markets. Hynds remains proudly family-owned and has built its reputation on customer service and innovation.

We are committed as a team to helping our customers succeed and believe in the Hynds Values to guide the way. Hynds is a place where people matter, where we do what's right and where we connect with our customers.

**Pre-employment checks**:

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