Store Consultant

**Work Monday - Friday | No nights, Sundays, or Public Holidays | Great Work/Life Balance**

***Exciting & Varied Role Consisting of Customer Service, Administration & Operational Tasks.**

***Have a strong desire to assist others and excel in customer service? Join our dynamic team of Storage Consultants and make an immediate impact by delivering genuine value**

***

**About Us**:
National Storage is the largest self-storage provider in Australasia. Since its establishment in 2000, the company has grown to over 230 storage centres spanning across Australia and New Zealand, and offers a wide range of self-storage solutions to cater to the diverse needs of our customers.

Our presence in New Zealand has seen remarkable growth, spreading from Auckland to Dunedin and all the places in between. We are particularly excited to announce the latest addition to our ever-expanding portfolio - the Queenstown site. This newly acquired site helps cements our position as the leading storage provider in Australia and New Zealand.

To help support our continual growth plan at National Storage we are now looking to recruit our next storage specialist in a **Full Time Store Consultant **role now on offer in our **Queenstown **centre.

**The Role**:
Reporting into the Store Manager, our Store Consultants are a vital role within our business, as they work closely with our customers to ensure a seamless service is provided. The role itself is an exciting & varied role encompassing customer service, administration, and operational tasks. You will be working for a dynamic and innovative company that is at the forefront of the self-storage industry.
- A day in the Life of a Store Consultant Consists Of: _
- Delivering the ultimate customer experience by supporting our customers in making the best storage choice for their needs.
- Assisting the Queenstown centre achieve budget and KPI goals.
- Conduct centre tours and walk throughs which showcase our facilities.
- Focusing on centre presentation, maintenance, and cleanliness to ensure our centres always represent our high standards.
- Maintain a safe and secure centre by wearing appropriate safety gear, safe use of equipment, and following workplace health and safety procedures.
- Complete arrears management steps to ensure accounts are kept up to date and offer solutions where feasible.
- Action general administration duties such as customer contracts, inventory, and insurance claims

***

**What you will bring**:

- To be a successful Store Consultant at Queenstown, ideally you will have:_
- Strong communication and interpersonal skills, with the ability to build relationships with customers and stakeholders.
- A strong sales and customer service orientation.
- A passion for delivering exceptional results.
- You have a motivated, proactive, and positive attitude to assist the store manager with the centre’s smooth transition and alignment with National Storage's high standards.
- Ability to work well in a team and autonomously.
- Willingness to learn and grow with the business.
- Have strong administration skills.
- Driver’s License and car to travel between Queenstown and its satellite location.
- Impeccable attention to detail.
- ** The ability to work on a rotating roster, with every second Saturday from 9:00am-2:00pm (NOT hospitality hours).**

**What we will provide**:

- Our unique 24/7 Health & WellNS offering for you and your family.
- Enjoy a work/life balance with no hospitality hours, allowing for greater flexibility in your schedule.
- Permanent role within a successful and expanding business which employs great people.
- Structured four-week training and induction program to ensure your success.
- Competitive Salary.
- Access a range of National Storage Perks such as:

- Generous parental leave policy
- Health reimbursements ranging from gym memberships to health

insurance
- Unlimited retail discounts
- Referral incentives
- Opportunities to connect with our communities and charities.
- Work with an innovative commercial business that values teamwork, care & excellence

**Start your journey - APPLY NOW