Web Performance Manager

2 weeks ago

Auckland City, New Zealand Kiwibank Full time

Join the Kiwibank.co.nz team, delivering world-class experiences that help Kiwi achieve their financial goals.
- Lead the Web Performance function, driving experimentation, analytics, and SEO strategies
- Be part of a purpose-led organisation helping Kiwi be better off

At Kiwibank, we're not just about banking — we're about backing Kiwi to thrive. Join us as our new Web Performance Manager and play a pivotal role in driving Kiwibank.co.nz forward. You’ll lead the strategy and execution of our web performance, across analytics, conversion, and SEO, all while helping shape a world-class experience for Kiwibank.co.nz users.

**Kō tātou tēnei. Hei kawe i ngā mahi kia tutuki | This is us. Where making an impact matters.**

As our Web Performance Manager, you’ll lead the performance function looking after Kiwibank.co.nz, setting benchmarks and KPIs that align with our customer-first purpose. With a strong focus on Conversion Rate Optimisation (CRO), you’ll design, implement, and analyse A/B and multivariate tests to refine user journeys and boost conversion. Leveraging tools like Google Analytics and Power BI you’ll deliver actionable insights for optimisation. You’ll also lead SEO strategy—conducting audits, optimising content, and collaborating with external agencies and internal teams to ensure high performance. This role is ideal for a proactive, insight-driven leader who thrives in a culture of experimentation, performance, and continuous improvement.

**Ko tātou tēnei. Kia hāpai i ō pūkenga |This is us. Where your expertise matters.**

At Kiwibank, we’ll help you build on your strengths and learn new skills, but in the meantime, we would love to hear from you if you have the following:

- 7+ years’ experience in digital or ecommerce environments.
- Strong analytical skills with proficiency and experience in tools like Google Analytics, Optimizely, SEMrush, or similar.
- People leadership skills growing and developing direct reports
- Ability to drive strong commercial outcomes through experimentation and insights.
- Great communication, data interpretation, and stakeholder management skills.
- A proactive, collaborative mindset with ambition to drive results in a fast-paced environment

Applications close on **29 June 2025**. We will be reviewing resumes throughout the advertising period and may withdraw the ad at any time.

For more detailed information on the role, please see the attached Position Description: Web Performance Manager PD

**Ko tātou tēnei - Hei hāpai ake i a koe | This is us.**Where you matter.**

Making a difference for all Kiwi starts with making a difference for our people. Flexibility, growth, challenging and rewarding work - this is Kiwibank. A place where you can belong and thrive - we are as ambitious as we are caring. We have big ideas and big plans. For you, for Kiwibank and for all Kiwi.

**Ko tātou tēnei - Hei hāpai i a koe, me tō whānau |This is us. Where you and your whānau matter.**

For an idea about what life is like at Kiwibank and some of the benefits we offer make sure to check out the attached video.

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