Workaon Case Manager

2 weeks ago

New Plymouth, New Zealand Aon Corporation Full time

Posting Description:
**The Opportunity**

We are looking for a motivated, highly organised and passionate Case Manager to join our busy team. This role is within the WorkAon division which is a leading NZ provider of injury services management. You will manage a portfolio of ACC work claims for two of our key clients across the Taranaki and Wanganui/Manawatu regions. There is the option to be based out of New Plymouth, Wanganui or Palmerston North.

As a WorkAon Case Manager, you will provide needs-based services to people with complex injuries or wellness issues to achieve the best possible outcome and durable independence for that individual. This includes providing direction to achieve these outcomes and enable the individual to take responsibility for their life and future, through informed and participative decision making and goal setting.

**Day to day, your key responsibilities will include**:

- Determining injury or wellness related needs
- Delivery of initial action plans and ongoing delivery of face-to-face rehabilitation plans
- Case management strategy
- Monitoring and reviewing costs associated with rehabilitation plans
- Maintain a thorough knowledge and understanding of the ACC Partnership Audit Standards
- Keep up to date with all policies, procedures and technology.

**About You**

Ideally you will have a work history related case management or injury claims and/or rehabilitation. Strong attention to detail is essential in this role as there is a large administration component.

You will enjoy developing positive relationships with a broad range of stakeholders including workers, employers, and service providers. You will be highly motivated and possess excellent communication and interpersonal skills, especially in relation to negotiation and conflict resolution and have a proactive approach and ability to work autonomously.

**Aon Culture & Benefits**

At Aon, we provide colleagues with the support to make a positive impact together with ongoing opportunities for development, including the support of a team which will continually encourage you to achieve the best.

We currently have approximately 1,000 employees in New Zealand. Globally, we have an employee base of 50,000 people, working across 120 countries. This allows us to build the best teams and capture the best thinking from around the world to deliver quality solutions and service locally.

Aon is an equal opportunity employer, and we invite you to be part of an organisation that has a diverse workplace, values continuous learning, and supports many charities and environmental initiatives.

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