Team Leader Clinical Support, North Shore Hospital

1 day ago

Auckland City, New Zealand Health New Zealand - Te Whatu Ora Waitematā Full time

**Team Leader - Full Time**:

- **Parental Leave Cover ending November 2025**:

- **Clinical Support Services, North Shore Hospital**:

- **Hours: Wednesday 10.30am - 7.00pm, Thursday and Friday 4pm - 12.30am, Saturday and Sunday 3pm - 11.30pm**

This role is focused on the day-to-day operational leadership and staffing of both Cleaning and Orderly services at North Shore Hospital.

This role will report directly to the Orderly and Cleaning Manager and will be both challenging and rewarding with the teams’ outcomes directly affecting the patient experience at Te Whatu Ora - Waitematā District.

You will be able to think outside the square, not be afraid of change and be able to demonstrate problem solving, leadership and customer service skills.

Key tasks and responsibilities:

- Direct Leadership of designated Cleaning and Orderly staff.
- Planning and prioritising key tasks within your team
- Ensuring standards and KPI’s for your team are met
- To engage with Service users on a regular basis to ensure outcomes and expectations are aligned
- Ensuring duty rosters are maintained and adequate staff coverage provided
- Payroll duties including time card recording and amendments

Training and orientation will be provided, however experience in leading a team, customer service and working in a healthcare setting would be highly advantageous.

**Job reference: WDHB19560**

**Closing date: 11 February 2025

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