Service Facilitator

4 days ago

Albany, New Zealand Healthcare of New Zealand Full time

**Ready for a meaningful career?** Join **HealthCare New Zealand**, our nation's largest home and community support provider. You'll be **making a real difference** in the lives of New Zealanders by **coordinating essential support**, empowering them to **live independently** in their own homes.

**Why Us | He aha ai mātou?**

Join a rewarding industry where you are contributing to enhancing the lives of others
- Mentorship programme
- Online learning platform
- Career development opportunities
- Company laptop provided
- Discounted health insurance
- Partnership discounts
- Full paid training provided

**Who we are | Ko wai mātou**

HealthCare NZ, brings vital services directly to people's homes and communities. Our dedicated team of skilled professionals ensures that individuals in need, receive high-quality care, promoting independence and safety. Join us in making a positive impact on people's lives

**About the role | He kōrero whakamārama mō tēnei tūranga**

As a vital part of our team, you'll collaborate closely with families and dedicated support workers. Together, we'll provide unwavering support to individuals with very high needs within the comfort of their own homes. Your impact will be profound, making a difference where it matters most.

A sample of some of the responsibilities include:

- Phone-Based Enquiries Management: Skilfully handle all phone-based enquiries, ensuring prompt and effective communication.
- Service Coordination: Facilitate seamless coordination between our dedicated support workers and valued clients.
- Client Support Rostering: Strategically roster cover to guarantee that clients receive the essential support they need.

**What You Will Bring | Ngā tohungatanga mō tēnei tūranga**
- Minimum of 6 Months Tenure as a Service Facilitator/Care Coordinator or Equivalent: Demonstrate your valuable experience in this critical role.
- Exceptional Communication: Showcase your adeptness in clear and impactful communication.
- Strong Relationship-Building Skills: Cultivate meaningful connections with colleagues and clients alike.
- Resilience Under Pressure: Flourish under pressure, demonstrating your unwavering resolve.

**Applications close | Te katinga o tēnei whai tūranga: 14th February 2025**

**Applicants for this position must be a NZ Resident/Citizen or have a valid NZ work permit.**
- Reference #
- 32276
- Posted on
- 04 Feb 2025
- Closes on
- 14 Feb 2025 21:00
- Location(s)
- Auckland branch area, Albany office
- Expertise
- Client Services (General), Aged Care, Contact Centre, Service Facilitation, Management, Vocational, Child & Youth Care, Disability Support, Home Support, Rehabilitation, Respite Care, Mental Health & Wellness
- Job level(s)
- 1 - 3 years of experience, 3 - 5 years of experience, 5 - 7 years of experience
- Work type(s)
- Permanent full-time

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