Senior Support Officer

1 day ago

Christchurch, New Zealand New Zealand Government Full time

Help shape the future of education in New Zealand

**Help shape the future of Education**
- We work to _**_shape _**_an _**_education _**_system that delivers _**_equitable_**_ and _**_excellent outcomes_**

Our organisation is made up of talented and committed people around Aotearoa, from a wide range of backgrounds and cultures. While we work in different groups and on different things, we all strive every day to make the biggest difference we can for our students in our education system.

**About this role | Mo tenei turanga**

For more details about the role, you can view the Job Description.

**About you | Mohou ake**

This position could interest you if you enjoy working with people, take pride in going that extra mile and thrive on working in a busy, collaborative team within a corporate office environment. You are also flexible with a desire to learn. As this role is part of the Business Support Team, it is necessary that you are a strong team player.

Whether you are a new graduate, a customer service superstar or an organisational wizard, we want you Help us elevate service delivery and make an impact.

To be successful in this role, you will have the following professional skills we are looking for:

- Exceptional customer service skills coupled with a positive, can-do attitude
- Excellent time management and planning skills to enable you to respond to changing needs and priorities and ensuring deadlines are met
- A keen eye for detail and accuracy
- A warm and professional telephone manner
- Solid written and oral communication skills
- Proficiency in Microsoft Office Suite
- Proven ability to build and maintain effective relationships with internal and external stakeholders to support high-quality service delivery
- A proactive and forward thinker
- Previous administration or shared service experience is preferred
- Full clean class one drivers license

If you think that you can make a strong contribution to the success of this organisation, and you can demonstrate the required skills and attitude to work as part of our busy team, we encourage you to apply.

**About our group and team | Matau ropu ake**

At Te Tahuhu o te Matauranga, we provide services and support nationally, regionally and locally to the education sector, and in some cases, directly to akonga/learners and whanau/families.

The Business Support Team is part of Te Mahau | Te Tai Runga (South) a frontline group of staff who work with education providers, children and their families across the Canterbury / Chatham Islands region.

Reporting to the Support Manager, you will be providing support to different teams and functions within the Ministry or collaborating with other team members to deliver shared services. The team plays a vital role in contributing to and achieving the Ministry's overall goals.

**Are you ready to make a difference? | Kua rite koe mo tenei mahi?**

If this opportunity interests you, please submit your cover letter and resume by using the 'apply' button. In your cover letter we'd like to know about you, your values, or anything else you'd like to share. We're keen to understand your motivations, strengths, transferable skills, and the diverse perspectives you will bring to the role.

**Applications close Midnight - Sunday 2 November 2025**
- We want our people to feel valued for their unique qualities and have a sense of belonging. If you require assistance or adjustments to fully participate in the recruitment process, please let us know._

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