Retail Manager

2 weeks ago

Wellington City, New Zealand KV Patel Limited Full time

This is an opportunity to contribute to a dynamic, and friendly team where excellence, success and people are valued and rewarded. The job involves having the capability to work with and lead a diverse, small team on a variety of tasks throughout the day. You will use your management skills and retail experience to lead Mena’s Convenience Store. This is largely a people and sales focussed role whilst managing all operational elements of the store to ensure best practise.

As part of this role, you will be responsible for performing the following tasks to the highest standards (but not limited to):

- Oversee the day-to-day operations of the store, ensuring smooth functioning, exceptional customer service and the sale of product.
- Develop and implement strategies to maximise sales and profitability, including setting sales targets, analysing sales data, budgeting for the store and identifying areas for improvement.
- Train, mentor, and motivate retail staff to deliver outstanding customer service and achieve sales goals.
- Manage inventory levels, replenishment, merchandising and financial transactions to optimise product availability and presentation.
- Develop and execute strategic and tactical plans such as purchasing and marketing policies, promoting and advertising goods and setting prices.
- Ensure compliance with company policies, procedures, and safety standards.
- Build and maintain strong relationships with customers, suppliers, and other stakeholders.
- Monitor market trends, competitor activities, and customer feedback to identify opportunities and threats.

**Qualification, Experience and Attributes Required**
- A relevant level 5 qualification or 3 years of relevant industry experience.
- Strong leadership skills with the ability to inspire and motivate a team.
- Excellent communication and interpersonal skills.
- Solid understanding of sales and customer service principles.
- Ability to analyse sales data and implement effective strategies.
- Knowledge of inventory management and merchandising techniques.
- Flexibility to work weekends and holidays as required.
- Ability to work on feet for extended periods.

**Pay & Benefits**
- Full time permanent employment.
- Minimum of 30 hours/week guaranteed.
- Pate rate ranges between $29.66-$31/hour.
- Great opportunity for growth.
- Immediate start.
- Friendly, and supportive working environment.

Please upload your cover letter and an up-to-date CV or Resume.

We look forward to hearing from you.

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