Senior Registration and Licensing Officer

Discover a career with purpose at MBIE

**Discover a career with purpose at MBIE**
- Be an integral part of the Registration and Licensing team delivering outstanding customer service while driving business results by meeting deadlines, achieving output goals and maintaining high-quality standards.
- Work in a dynamic, fast paced environment in a close-knit and supportive team.
- Wellington based | Full-time Permanent
- Salary: $68,380 - $77,359 + KiwiSaver + Wellness Benefits

**Tenei turanga - About the Role**:
We're looking for a skilled and motivated Senior Registration and Licensing Officer to join our Occupational Regulation team. This team manages a range of licensing and registration schemes, including Electrical Workers, Licensed Building Practitioners, Immigration Advisers, Motor Vehicle Traders, Auctioneers, and Pool Inspectors. As the regulatory landscape evolves, additional schemes may be added.

What You'll Be Doing:

- Responding to enquiries and supporting team members.
- Mentoring Licensing Officers and sharing best practices.
- Assisting with complaints, appeals, and project work.
- Supporting administrative functions to improve business operations.

**Nga pukenga me nga wheako e hiahiatia ana - Skills and Experience Required**:

- Experience in registration and licensing processes.
- Strong mentoring and coaching skills.
- Excellent communication and relationship-building abilities.
- High attention to detail and sound judgement.
- Ability to manage sensitive information with discretion.
- Proficiency in Microsoft Word, Excel, Outlook, and CRM systems.
- Strong organisational and time management skills.
- Familiarity with occupational regulation schemes such as Electrical Workers (EW), Licensed Building Practitioners (LBP), Motor Vehicle Traders (MVTR), and Immigration Advisers (IAA) is advantageous but not essential.

**Why Join Us?**
- Be part of a high-performing, supportive team.
- Work in a fast-paced, dynamic environment.
- Make a meaningful impact on regulatory processes.

**Etahi korero mo MBIE - About MBIE**:
MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders.

We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable.

People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours.
- Mahi Tahi - Better Together
- Maia - Bold and brave
- Pae Kahurangi - Build our Future
- Pono Me Te Tika - Own It

Our aspirations are echoed in our Maori identity - Hikina Whakatutuki - which broadly means 'lifting to make successful'.

MBIE recognises the partnership founded under Te Tiriti o Waitangi between Maori and the Crown and is committed to giving effect to Te Tiriti o Waitangi. We will do this through enduring, meaningful and effective partnerships with iwi, Maori, other Maori groups/organisations and the Crown, as this is critical to enable economic and social development, both for Maori and for wider Aotearoa New Zealand. We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Maori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities.

E mohio ana a Hikina Whakatutuki i puea ake te kotuinga I waenganui i a ngai Maori me te Karauna i Te Tiriti o Waitangi, a, kei te whai ia ki te whakau ake i Te Tiriti o Waitangi. Ma te whai kiko o nga kotuinga ahungaroa o ngai wi, o ngai Maori, me etahi atu ropu Maori ki te Karauna, katutuki tenei. He ahuatanga nui tenei e ahei ai nga mahi whanaketanga a-ohanga, a-papori hoki ki a ngai Maori me Aotearoa whanui. E whai tonu ana matou ki te kotui atu ki nga iwi mo te rapu huarahi hou ki te whakaara i nga kaupapakua roa nei e tami ana i a ngai Maori me Aotearoa whanui, a, e whai ana hoki ki te tautohu i nga aheinga kokiritanga ma nga iwi, me te tautoko i nga iwi kia whai mana ake ai enei aheinga.

**Me pehea te tono - How to Apply**:
Click here to view a position description.

We can't wait to hear from you

**Applications close at 5pm on Tuesday 29 July 2025