Service Planner Auckland

6 days ago

Auckland City, New Zealand Rentokil Initial Full time

An exciting chance to join a market-leading, global organisation - Enjoy a fast-paced, varied and challenging role within a great team environment - Benefits include fully-funded Southern Cross Medical Insurance Are you focused and pay attention to detail? Can you deliver an excellent service and plan to get our Technicians to the right location on the right day? Rentokil Initial is looking for a self-motivated and energetic person who is keen to step into the role of Service Planner in Auckland. Reporting to the Operations Manager, this is a pivotal role and you will be the "go to person" for the Auckland team. **In this role you will be**: - Supporting the team to ensure that the customer experience is up to scratch, your focus will be on service delivery through solid planning strategy; - Communicating with both internal and external stakeholders to ensure seamless delivery of service. - Working closely with supervisors and technicians to continually review performance against Service delivery goals and ensure best practice; **To succeed in this role, you will**: - Have a "can do attitude" and be solution focused to always deliver for the Customer - Have strong organisational and coordination skills, and a keen attention to detail; - Be IT savvy and have good computer skills; - Be a strong communicator, self-motivated and highly outcome-focused; - Have an outgoing personality and demonstrate a sound record of relationship-building and - maintenance skills; - Possess a strong work ethic, a sense of humour, and enjoy and share the thrills of winning as a team. **What's in it for you**: - Your chance to work for a market leader with a reputation of success; - Join a global organisation and enjoy great benefits including opportunities for growth and development; - Full training will be given on our business systems - Work for an organisation that recognises achievements and rewards results; - Work with an experienced team in a supportive and collaborative environment; - In addition to industry training, we are offering a package which includes an attractive salary, and full medical cover Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business - that employs some 57,000 employees across 80 countries - and offers a wide range of learning and development programs for colleagues to enhance their skills. We are in the business of protecting people and enhancing lives via our three business units: Rentokil Pest Control, Initial Hygiene, and Ambius Indoor Plants. Please note that applicants must have the right to live and work permanently or long-term in New Zealand. The successful applicant will be required to undertake a pre-employment Health Assessment (including drug test) and complete a Ministry of Justice criminal records check, the results of which must be to Rentokil Initial's satisfaction. **Employee Testimonials**: "The team culture is inclusive, family-oriented and feels like a small business even though it is global" Lisa Craker Executive Assistant "I am really proud to work for Rentokil Initial and I have enjoyed working here for the last 11 years." Sierra Warrington Client Retention Manager “There are lots of incentives, rewards and bonuses available at Rentokil Initial.” Carly Shreeve Local Service Manager

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